Maintenance Operative

Berkeley Group; Wood Green; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading property management company in Wood Green is looking for a proactive Maintenance Operative to ensure residents enjoy a seamless living experience. You will be responsible for a wide range of maintenance tasks, including plumbing, carpentry, and routine inspections. The ideal candidate has excellent communication skills, strong problem-solving abilities, and a commitment to safety and sustainability. Competitive benefits include up to 33 days of annual leave and private medical insurance.

Benefits

25 days annual leave, increasing with service to 33 days

Private Medical Insurance

Access to an online discount platform

Volunteer day

Private pension plan

Group life assurance

Qualifications

• Experience in plumbing, carpentry, and basic electrical work.
• Ability to provide practical and long-term solutions.
• Excellent team player with a customer-first approach.

Responsibilities

• Carry out a range of reactive and preventative maintenance tasks.
• Support the Facilities Manager with defect reporting and coordination.
• Conduct regular building checks and compliance-related activities.

Skills

Hands-on maintenance experience

Strong problem-solving skills

Excellent communication skills

Organised and proactive

Commitment to health and safety

Job description

Maintenance Operative

Department: Build to Rent

Employment Type: Permanent

Location: Alexandra Gate

Reporting To: Steph Douglas

Description

Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.

Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.

At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.

Key Responsibilities

Berkeley Living is redefining the rental experience by delivering beautifully designed homes with exceptional levels of service. We are looking for a proactive and customer-focused Maintenance Operative to join our on-site teams. Reporting to the General Manager, you will play a key role in ensuring our residents enjoy a seamless living experience.

• Carry out a wide range of reactive and preventative maintenance tasks, including basic plumbing, carpentry, painting, minor electrical works, and routine inspections.
• Support the Facilities Manager with defect reporting, snagging, and coordination of external contractors.
• Prepare apartments to the highest standards for incoming residents and ensure void units are maintained effectively.
• Conduct regular building checks, fire alarm testing, and compliance-related activities to ensure health and safety standards are met.
• Manage maintenance requests efficiently, providing immediate solutions where possible and escalating when required.
• Keep accurate maintenance records on the Yardi platform and ensure all tools and equipment are well maintained.
• Promote sustainability initiatives, such as efficient energy use in void properties.
• Act as a visible and approachable point of contact for residents, delivering excellent customer service at all times.
• Assist with resident move-ins and move-outs, including furniture relocation when necessary.

Skills, Knowledge and Expertise

• Hands-on maintenance experience across a variety of trades (plumbing, carpentry, basic electrics).
• Strong problem-solving skills with the ability to provide practical and long-term solutions.
• A team player with excellent communication skills and a customer-first approach.
• Organised, proactive, and able to prioritise tasks to minimise downtime.
• Commitment to health, safety, and sustainability practices.

Benefits

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.