Maintenance Operative

TalentRise Recruitment; Staines-upon-Thames; On-site; GBP 23,000 - 29,000; Full time

Job summary

TalentRise Recruitment is seeking a proactive Maintenance Operative to join on-site teams at two Build-to-Rent developments in Slough and Staines. You will perform reactive and preventative maintenance, respond to resident requests, and ensure high-quality standard of living for residents.

The role involves coordinating with General Managers, managing handovers, and maintaining records in the Yardi system. A focus on safety, reliability and excellent resident service is essential.

Qualifications

• Proactive and customer-focused maintenance worker
• Experience in reactive maintenance preferred
• Ability to perform basic trades tasks (plumbing, carpentry, electrical)
• Knowledge of safety protocols and site risk assessment

Responsibilities

• Support apartment handovers and ensure properties are ready for new residents.
• Identify, record and report snags and defects.
• Carry out reactive maintenance including basic plumbing, carpentry, minor electrical works and painting.
• Respond to resident maintenance requests and resolve issues promptly.
• Perform preventative maintenance such as fire alarm testing and routine inspections.
• Conduct regular site patrols and raise health and safety concerns.
• Manage apartment turnover and ensure vacant properties are ready for new residents.
• Maintain communal areas and facilities to a high standard.
• Coordinate external contractors and monitor job quality.
• Keep accurate maintenance records and update the Yardi system.
• Monitor site stock and ensure tools and equipment are in good condition.
• Support resident move-ins and move-outs as needed.
• Escalate urgent issues and report incidents.
• Be visible, helpful and approachable for residents

Skills

General maintenance

Electrical

Plumbing

Health & safety

Customer service

Tools

Yardi system

Job description

About the Company

A leading Build-to-Rent (BTR) operator providing high-quality rental homes within well-established residential communities. The developments offer beautifully designed apartments, modern amenities and thoughtfully maintained communal spaces, with a strong focus on resident experience, service and attention to detail.

The business is committed to delivering a high standard of living through quality homes, responsive maintenance and a welcoming environment where residents feel at home.

The Role: Maintenance Operative

We are seeking a proactive and customer-focused Maintenance Operative to join the on-site teams across two BTR developments in Slough and Staines.

Reporting directly to the General Managers, you will be responsible for maintaining the buildings and apartments to a high standard, responding to maintenance requests and ensuring residents receive an excellent service.

Key Responsibilities

• Supporting apartment handovers and ensuring properties are ready for new residents.
• Identifying, recording and reporting snags and defects.
• Carrying out general reactive maintenance, including basic plumbing, carpentry, minor electrical works and painting.
• Responding to resident maintenance requests and resolving issues efficiently.
• Completing preventative maintenance, including fire alarm testing, void flushing and routine inspections.
• Conducting regular building patrols and identifying any health and safety concerns.
• Managing apartment turnaround, ensuring vacant properties are ready for incoming residents.
• Maintaining communal areas and facilities to a high standard.
• Coordinating external contractors and monitoring the quality of completed works.
• Keeping accurate maintenance records and updating the Yardi system.
• Monitoring site stock and ensuring maintenance tools and equipment are kept in good condition.
• Supporting resident move-ins and move-outs where required.
• Escalating urgent maintenance issues and reporting any accidents or incidents.
• Providing a visible, helpful and approachable presence for residents