Maintenance Operative

MCR Property Group Ltd; Sheffield; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Bonus structure

Job summary

Flow Student is seeking a Maintenance Operative to help create safe, welcoming spaces for students at Archways, Sheffield, and across Flow sites.

You will perform general maintenance, address safety needs, and work closely with the Maintenance Manager and residents to resolve issues with care and professionalism.

Qualifications

• Hold a Valid UK driving licence - essential for travelling between sites.
• Basic technical maintenance skills including joinery, plumbing and electrical tasks.
• Knowledge of Health and Safety legislation and safe work practices.
• Experience in general maintenance and delivering good customer service.
• Strong problem-solving and communication skills for stakeholder interaction.
• Experience in PBSA, student accommodation, property management, or hospitality is desirable.

Responsibilities

• Carry out general maintenance tasks to keep buildings safe and well-maintained.
• Respond to health and safety needs and monitor compliance.
• Deliver excellent customer service to students and colleagues.
• Log maintenance issues and coordinate with engineers for remedial work.

Skills

Valid UK driving licence

Basic maintenance skills

Health & safety knowledge

Customer service

Problem solving

Communication skills

PBSA experience (desirable)

Job description

About Flow Student

Flow Student is one of the UK’s fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities. With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comfort, community, and convenience.

Operating across locations including Preston, Liverpool, Sheffield, Coventry, Nottingham, and Sunderland, Flow Student is investing in its growing portfolio to create vibrant communities where students can feel at home throughout their university journey.

Our aim is simple: to provide students with more than just a room, creating welcoming environments where they can live, study, socialise, and thrive.

About the Role

Maintenance Operative

Location:Archways, Sheffield, although able to work across all Flow Student sites as required

Contract Type:Permanent

Working hours: 37.5 hours per week,working 5 days out of 7, typically between the hours of 9am and 6pm.

Salary:£27,530 + bonus

As a Maintenance Operative, you’ll play a key part in creating safe, welcoming, and well-maintained spaces that help our students feel at home and thrive. You’ll work closely with your Maintenance Manager, peers and residents, resolving maintenance issues, responding to health and safety needs, and supporting a high-quality living environment. Every day is different whether you’re fixing a door, responding to an urgent call, or simply checking in with students your attention to detail and commitment to our values will help build a positive community where everyone belongs.

You will:

• Perform General Maintenance Tasks:Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well-maintained.
• Ensure Health and Safety Compliance:Maintain a safe environment by completing monitoring, responding promptly to safety-related calls, and adhering to all relevant policies and procedures.
• Deliver Excellent Customer Service:Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
• Use Tools and Procedures:Log maintenance issues accurately and complete planned inspections, reporting any remedial work to the appropriate engineer.

Your background

To be successful in this role, you will:

• Hold a Valid UK driving license - essential for traveling between sites.
• Basic technical maintenance skills - including joinery, plastering, basic domestic plumbing, and completing like-for-like electrical changes with attention to safety and proper documentation.
• Knowledge and adherence to Health and Safety legislation - ensuring a safe working environment and compliance with legal standards.
• Experience in general maintenance and customer-facing roles - demonstrating the ability to work effectively while delivering top customer service.
• Strong problem-solving and communication skills - capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues
• Have experience within PBSA, student accommodation, property management, or hospitality (desirable but not essential)

Benefits:

• + Bonus structure