Maintenance Operative

Downing; Greater London; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

25 days holiday + bank holidays

Paid overtime

Pension scheme

Life Assurance cover

Employee Assistance Scheme

Descripción de la vacante

Downing is seeking a Maintenance Operative for our student accommodation in Vauxhall, London. The role covers reactive and proactive maintenance across a 578-bed scheme with premium en-suite bedrooms and studios.

You will work Monday–Friday with possible Saturday rota shifts, ensuring timely fault resolution and safety compliance. Responsibilities include liaising with managers and contractors, conducting planned maintenance (fire safety, water hygiene, PAT, etc.), logging issues, and

Formación

• Ownership of responsibilities and pride in work
• Strong Health & Safety knowledge and impact awareness
• Clear written and verbal communication skills
• Ability to prioritise own workload
• Team collaboration including reception / admin duties
• Experience with basic building maintenance tasks

Responsabilidades

• Provide proactive and responsive repair and maintenance service for student accommodation
• Liaise with Managers and contractors to ensure timely completion of works
• Perform day-to-day reactive and preventative maintenance
• Conduct planned maintenance such as fire alarm tests and emergency lighting checks
• Carry out regular building patrols to identify maintenance needs and safety risks
• Complete scheduled flat inspections and address resulting actions promptly
• Log maintenance issues in the maintenance logbook and keep documentation up to date
• Maintain records for gas safety, electrical tests, and safety certifications
• Follow safe systems of work, permits, and risk assessments
• Interact professionally with students and address welfare issues with management
• Report any welfare issues to a manager immediately

Conocimientos

Ownership & pride in work

Health & Safety literacy

Communication skills

Prioritising workload

Teamwork / reception admin

Educación

Qualification in plumbing / joinery / electrical systems

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Maintenance Operative

Vauxhall - London

Full-Time

Permanent

We are looking for a Maintenance Operative to join our team responsible for our Student Accommodation Scheme with 578 beds comprising superior en-suite student bedrooms and exceptional studio apartments in Vauxhall, London.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 38 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline.

Key Responsibilities:

• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Be responsible for the day to day reactive and preventative maintenance.
• Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
• Report any welfare issues to a manager immediately.

Key Requirements:

• Take ownership of responsibilities and display pride in work carried out.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
• Have previous experience of domestic electrical/plumbing/general maintenance.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.
• Have demonstrable experience of effective communication both orally and in writing.
• Have the ability to prioritise your own workload.
• Work within a team to cover reception / admin duties and gain a knowledge of the student booking system.

Hours of Work:

• Monday to Friday 8am to 5pm or 9am to 6pm.
• We require you to work 1 in 5 Saturday's 8am to 5pm on a rota'd shift basis, with hours given back in lieu the following week.
• During our summer turnaround period, we may require additional support to cover additional hours.

Benefits:

• Competitive salary.
• 25 days holiday, plus bank holidays.
• Paid overtime.
• Pension scheme.
• Life Assurance cover.
• Employee Assistance Scheme.