Maintenance Operative

TN United Kingdom; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading health and fitness operator in Europe as a Maintenance Operative. This exciting role involves ensuring the safety and functionality of club equipment while enhancing the member experience. You will play a key part in maintaining high operational standards, engaging with members, and supporting health and safety compliance. With a strong emphasis on teamwork and communication, this position offers a unique opportunity to grow within a vibrant community. If you are passionate about service and maintenance, this is the perfect chance to make a positive impact every day.

Benefits

Free Club Membership for you and your family

Discounts on products like Swimming/Tennis Lessons

Unlimited 50% discount on food and drinks

Opportunity for advancement and career progression

Flexible Shift Patterns

Learning and Development Opportunities

Wagestream App for on-demand payment

Benefits Suite

Qualifications

• Essential technical skills in Carpentry, Plumbing, or Electrics.
• Customer service excellence and strong collaboration skills.

Responsibilities

• Improve operational standards and member experience at the club.
• Manage repairs and maintenance systems effectively.

Skills

Technical skills (Carpentry, Plumbing, Electrics)

Customer service excellence

Listening skills

Collaboration skills

Ability to work independently

Education

Pool Plant Operators Qualification

Job description

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Would you like to join the largest Health and fitness operator in Europe working alongside a proud team with the passion to serve?

Our maintenance operative team members play a vital role in our club’s wellbeing. We take great pride in the environment in which we operate, and it is the Maintenance Operative's responsibility to ensure that all equipment is fully functioning, keeping the safety of members and colleagues at the forefront of everything that they do and giving our members an excellent experience every day, 7 days a week.

So, what are the benefits of working for David Lloyd Clubs?

As part of the Maintenance team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

• Free Club Membership* for you and your family
• Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible Shift Patterns / Majority of shifts are straight not split!
• Learning and Development Opportunities.
• Wagestream App allowing you to be paid on demand
• Benefits Suite

What will I be doing?

• Take an active role in improving the operational standards of the club/s by using your skills to positively impact the member experience
• Maximise the member experience and member participation through great facility standards, in-house preventative and reactive maintenance, attention to detail and quick response times to defects by effectively managing a property management system
• You will know your club/s and engage with members about their activities and seek ways to improve their experience of DL at every opportunity, through the breadth of facilities
• Support the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way
• Support the review and resolution of member feedback comments and complaints in a timely manner
• Manage repairs and ordering systems, following our operating and finance procedures
• Participate and share knowledge and expertise with peers and other team members
• Working out of hours as required

What qualifications, skills and experience do I need?

• Technical skills or discipline (i.e. Carpentry / Plumbing / Single Phase Electrics) – Essential
• Pool Plant Operators Qualification (STA or similar) – Desirable but not essential as this can be trained at club.
• Demonstrates excellence in customer service
• Strong listening and collaboration skills
• Must be able to work alone or in a team
• A full driving licence or the ability to travel efficiently between clubs under your responsibility – Essential (for multi-site roles)

We believe any age is the right age, so whether you are looking to kick start your career as a maintenance person with us for the first time or if you are now retired and looking to stay active to inspire others; we would love to hear from you.

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.