Maintenance Operative

JR United Kingdom; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de développement de logements étudiants recherche un Maintenance Operative responsable de la maintenance de propriétés à Londres. Le candidat idéal doit avoir une bonne compréhension du service client, des compétences en maintenance générale, ainsi qu'une expérience dans ce domaine. Ce rôle implique de travailler en étroite collaboration avec les étudiants et de garantir un environnement sûr et bien entretenu.

Benefits

25 days holiday, plus bank holidays

Qualifications

• Expérience antérieure en entretien électrique/plomberie.
• Compréhension des législations de santé et sécurité.
• Compétences informatiques intermédiaires en Microsoft Word, Excel et Outlook.

Responsibilities

• Fournir un service de maintenance réactive et préventive.
• Effectuer des contrôles réguliers et des inspections.
• Tenir à jour les dossiers de maintenance.

Skills

Communication

Problème Solving

Service à la clientèle

Education

Relevant qualification in plumbing, joinery, or electrical systems

Job description

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Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 13 operational student accommodation schemes in 9 major cities, with a further £1.6bn of upcoming developments in our pipeline.

We are looking for a Maintenance Operative to join our team responsible for our Student Accommodation Scheme with 578 beds comprising superior en-suite student bedrooms and exceptional studio apartments in Vauxhall, London.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Key Responsibilities:

• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Be responsible for the day to day reactive and preventative maintenance.
• Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
• Report any welfare issues to a manager immediately.

Key Requirements:

• Take ownership of responsibilities and display pride in work carried out.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
• Have previous experience of domestic electrical/plumbing/general maintenance.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.
• Have demonstrable experience of effective communication both orally and in writing.
• Have the ability to prioritise your own workload.
• Work within a team to cover reception / admin duties and gain a knowledge of the student booking system.

Hours of Work:

• Monday to Friday 8am to 5pm or 9am to 6pm
• We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
• During our summer turnaround period, we may require additional support to cover additional hours.
• 25 days holiday, plus bank holidays (that’s 33 days)