Maintenance Operative

Social Interest Group; City of Westminster; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employer Pension Contribution

Blue Light Discount Card

Discounted event tickets

Reflective Practice sessions

Training and Development

Employee Assistance Programme

Life Assurance Scheme

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

Job summary

Social Interest Group in London is seeking a Maintenance Operative to join the Maintenance and Estates team. You will carry out repairs and maintenance across properties to keep them safe, homely, and compliant with SIG standards, working with internal teams and external partners.

You will manage stock, coordinate contractors, and uphold HSE practices. A full UK driving licence is essential, a company van and fuel card are provided, with 37.5 hours weekly (Mon-Fri, 09:00-17:00) and travel to

Qualifications

• Proven multi-trade technical skills, particularly in carpentry and plumbing.
• Ability to manage projects independently and as part of a team.
• Capability to handle fast-paced environments, manage competing priorities, and resolve challenges proactively.
• Attention to detail and competence in administrative tasks and using digital systems.
• A collaborative mindset with creative thinking to drive service improvements.
• Commitment to confidentiality, compliance, and ethical conduct in alignment with SIG values.

Responsibilities

• Carry out responsive repairs, cyclical maintenance, and inspections to maintain properties to SIG's standard.
• Manage inventories-monitor stock and order supplies as needed.
• Coordinate external contractors (e.g., electricians, roofers) to deliver high-standard work.
• Promote best practices in health, safety, and environmental compliance.
• Address HSE concerns proactively and report incidents or risks appropriately.
• Contribute to regular risk reviews and mitigation strategies.
• Travel to our different services regularly throughout the week, mainly around Kent; a company van and fuel card are provided.

Skills

Carpentry

Plumbing

Multi-trade

Project management

Attention to detail

Administrative tasks

Digital systems

Collaborative mindset

Confidentiality

Job description

We're looking for a Maintenance Operative to join our team based in London. You will work across several services, working within the Maintenance and Estates team, to provide a good customer service to our residents, participants, staff, and external contractors. You will carry out work to our properties to ensure they are safe, within our standards, and are a homely environment for our residents. You will ensure the smooth delivery and upkeep of repair operations, working collaboratively with internal teams and external partners to ensure high-quality, timely maintenance and across our property portfolio.

• Carry out responsive repairs, cyclical maintenance, and inspections to maintain properties to SIG's standard.
• Manage inventories-monitor stock and order supplies as needed.
• Coordinate external contractors (e.g., electricians, roofers) to deliver high-standard work.
• Promote best practices in health, safety, and environmental compliance.
• Address HSE concerns proactively and report incidents or risks appropriately.
• Contribute to regular risk reviews and mitigation strategies.
• Add that the role includes a company van and fuel card.
• Add that a full clean driving licence is required.

Please note, a Full Manual UK Driving Licence is an essential criteria for this position due to the travel required for this role.

You bring a versatile skill set grounded in hands-on experience, skilled in carpentry, plumbing, and general property maintenance, with the ability to diagnose issues efficiently and deliver high-quality solutions. Your attention to detail means you catch small defects before they elevate, ensuring every task meets the "Good Homes" standards. You're also an organised self-starter: adept at juggling multiple priorities, maintaining inventories, and managing supplies to keep operations running smoothly.

We're looking for:

• Proven multi-trade technical skills, particularly in carpentry and plumbing.
• Ability to manage projects independently and as part of a team.
• Capability to handle fast-paced environments, manage competing priorities, and resolve challenges proactively.
• Attention to detail and competence in administrative tasks and using digital systems.
• A collaborative mindset with creative thinking to drive service improvements.
• Commitment to confidentiality, compliance, and ethical conduct in alignment with SIG values.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You will be based in central office but are required to travel to our different services on a regular basis throughout the week, mainly around Kent., 25 days (Full time equivalent) annual leave, increasing with the length of service

• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.