Maintenance Operative

Serco; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Serco is seeking a dedicated Maintenance Operative to manage repairs and ensure high standards of maintenance across properties. The role involves proactive and reactive tasks in various areas like plumbing and joinery, with an emphasis on Health & Safety. Competitive salary and excellent benefits include a company vehicle and career development opportunities.

Benefits

25 days annual leave plus bank holidays

Up to 6% contributory pension scheme

Employee discounts for major retailers

Career opportunities across the AASC contract

Qualifications

• Previous maintenance experience required in joinery, plumbing, or similar fields.
• Highly motivated and able to manage workflow independently.
• Effective teamwork skills are essential.

Responsibilities

• Carry out all requested repairs—reactive, proactive, or pre-planned.
• Ensure Health & Safety during and after work completion.
• Manage materials using a company account card.

Skills

Joinery

Plumbing

Painting & Decorating

Kitchen Fitting

Bathroom Fitting

Tools

Vehicle provided by company

Fuel Card

Job description

Select how often (in days) to receive an alert:

£24,750 - £30,000 per annum + Vehicle + Excellent Corporate Benefits Package

Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, including providing temporary accommodation.

As a Maintenance Operative, your role is key in ensuring all requested repairs—reactive, proactive, or pre-planned (via manager)—are carried out to the required standard and within SLA deadlines.

This is an exciting opportunity for individuals with previous maintenance experience in fields such as joinery, kitchen fitting, bath fitting, plumbing, painting & decorating, etc. You should be highly motivated, capable of managing your own workflow, and able to work effectively within a team when necessary.

Responsibilities include ensuring Health & Safety of yourself and all users of the property during and after work completion.

You will be required to purchase and manage materials using a company account card from approved Serco suppliers only. Company-provided vehicles will be inspected regularly and maintained in a professional, clean condition.

Flexible Working Pattern

Monday to Friday, 7.5 hours per day, between 08:00 and 18:00, to meet operational needs.

On-Call and Out-of-Hours Work

There will be a requirement to undertake out-of-hours on-call duties on a rota basis to ensure 24/7 emergency coverage, as per contractual responsibilities.

Why Serco

A place you can make an impact- Delivering essential services that touch people's lives.

A place you can count on- Opportunities to learn, develop, and broaden your experience across our UK-wide operations.

A place for you- A supportive, safe culture encouraging your success.

What we offer

Competitive salary (rising with trade skills evidence)

Up to 6% contributory pension scheme

Vehicle, Fuel Card, and tools provided

25 days annual leave plus bank holidays

Career opportunities across the entire AASC contract

The chance to make a positive impact in a company passionate about diversity and inclusion

Employee discounts for major retailers and leisure activities

About Serco

Serco is committed to delivering public services worldwide, with a focus on innovation and continuous improvement. We value diversity and inclusion, offering employee networks and support for flexible working and disabilities.

Please click the apply button to submit your application. We encourage prompt applications as closing dates may be moved forward if application volume is high.

Serco supports fair employment practices, including adjustments for candidates with disabilities and opportunities for those with unspent criminal convictions. For assistance, contact 0345 010 4000.