Maintenance Operative

JR United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in property management seeks a Maintenance Operative to deliver a proactive and responsive maintenance service. The role requires managing repair tasks, ensuring high standards of resident satisfaction, and adhering to health and safety regulations. The successful candidate will be well-organized, detail-oriented, and possess relevant qualifications in maintenance fields.

Qualifications

• Previous experience of domestic electrical/plumbing/general maintenance is an advantage.
• Understanding of Health & Safety legislation.
• Excellent verbal and written communication skills.

Responsibilities

• Undertake repair and maintenance tasks including plumbing, joinery, electricals.
• Carry out and close reactive maintenance jobs.
• Conduct building audits for health & safety compliance.

Skills

Attention to detail

Problem solving

Communication

Team player

Education

Relevant qualification in plumbing, joinery or electrical systems

Job description

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Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Duties and Responsibilities

• Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
• Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
• Ensure all residents enjoy a high level of maintenance and cleanliness.
• Understand and respond to health and safety matters in a timely manner.
• Administer all maintenance and health and safety records.
• Carry out PPM checks (e.g. emergency lighting, fire alarm).
• Assist with visual daily health and safety checks.
• Support and complete risk assessment monitoring.
• Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
• Carry out redecoration and repairs within apartments and communal areas.
• Identify and communicate any potential areas for future works.
• Complete all paperwork and procedures in line with company policy.
• Escort contractors whilst working on site.
• Conduct building audits including health & safety and compliance.
• Assist with periodic and tenancy end inspections and associated maintenance tasks resulting form these.
• Preparing apartments for occupation.
• Support with CapEx improvement works/schedules.
• Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
• Manage and meet agreed KPI’s as set by the line manager.
• Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.

Attributes & Skills

• Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
• Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
• Previous building mobilisation experience would be an advantage.
• Well organised, ability to problem solve, prioritise and work under pressure.
• Understanding the importance of achieving deadlines and ensuring quality output.
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
• Attention to detail and taking ownership of all of core tasks/duties.
• Professional presentation, confident and outgoing in nature.
• Excellent verbal and written communication skills.
• Fluent in written and verbal English, culturally aware and able to adapt communication style.

Hours of Work

• 40 hours per week
• Days of Work: Monday – Friday with 1 Saturday in 5 on a rota basis