Maintenance Operations Supervisor

NBI Partnership; Norwich; On-site; GBP 36,000 - 46,000; Full time

Job summary

A leading research support organization in Norwich seeks a Maintenance Operations Supervisor to lead facilities maintenance. Responsibilities include managing maintenance tasks, overseeing a skilled team, and ensuring compliance with safety regulations. Candidates should hold relevant qualifications and possess strong technical knowledge. Competitive salary offered ranging from £36,540 to £45,350 per annum.

Benefits

Competitive salary

Defined contribution pension scheme

Excellent recreational facilities

Annual leave

Qualifications

• Experience managing or supervising maintenance operations in a complex environment.
• Knowledge of statutory compliance frameworks.
• Experience in science, research, NHS, or high-containment environments is advantageous.

Responsibilities

• Oversee execution of planned preventative maintenance.
• Manage reactive repair tasks and contractor activities.
• Supervise maintenance technicians and ensure efficient service delivery.

Skills

Leadership

Technical knowledge of HVAC systems

Organizational skills

Health and safety management

Education

HNC in building services, mechanical or electrical engineering

Health and Safety Certification (IOSH or equivalent)

Tools

CAFM systems

Job description

Maintenance Operations Supervisor

The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Maintenance Operations Supervisor to join their busy Facilities department.

Background:

The Norwich Bioscience Institutes support a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing.

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team. In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

The Facilities Department provides unique Facilities Management Services to the John Innes Centre, The Sainsbury Laboratory and the Earlham Institute. Our prime objective is to deliver safe, high quality scientific environments, which support scientists involved with world class research.

The role:

The Maintenance Operations Supervisor will play a key role in the leadership and delivery of day-to-day facilities maintenance across all NBIP-managed buildings and laboratories.

Reporting to the Maintenance Operations Manager, you will oversee the execution of planned preventative maintenance (PPM), manage reactive repair tasks, and coordinate contractor activity to ensure efficient, safe, and compliant service delivery.
You will supervise a team of skilled maintenance technicians, ensuring smooth operation and fast response to issues across a wide range of systems and assets, including:

• Building fabric and infrastructure (e.g. internal finishes, windows, doors, flooring)
• HVAC systems and associated PPM
• Passive fire protection systems (e.g. fire doors, fire stopping, compartmentation)
• Electrical and mechanical plant maintenance
• Statutory compliance activities including L8 water hygiene, fire safety, and emergency lighting
• Team and operational H&S.

The role also involves managing emergency incidents, system shutdowns, and supporting asset life-cycle planning, all while ensuring minimal disruption to NBIP’s research environments. You will be a key figure in maintaining the safety, functionality, and efficiency of laboratory and technical spaces.

The ideal candidate:

You will hold a relevant technical qualification (e.g. HNC in building services, mechanical, or electrical engineering), along with health and safety certification (IOSH or equivalent), and have demonstrable experience managing or supervising maintenance operations in a complex building or campus environment.

You will bring strong technical knowledge of HVAC, passive fire safety, and fabric maintenance, combined with experience using CAFM systems and an understanding of statutory compliance frameworks.

We are seeking a strong team leader with excellent organisational skills, the ability to prioritise tasks under pressure, and the confidence to coordinate both in-house staff and specialist contractors. Experience in science, research, NHS, or high-containment environments would be an advantage.

Additional information:

Salary on appointment will be within the range £36,540 to £45,350 per annum depending on qualifications and experience. This is a full-time permanent position.

For further information and details of how to apply, please visit our website http://jobs.nbi.ac.uk/ or contact the Human Resources team on 01603 450814 or [e-mail] quoting reference 1004925.

Please note, this post does not meet UKVI requirements to provide visa sponsorship.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 18 August 2025.