Maintenance Officer - Chasewater Country Park

Staffordshire County Council; Chasetown; On-site; GBP 21,000 - 26,000; Full time

Job summary

Staffordshire County Council is seeking a proactive Maintenance Officer to support the Chasewater Innovation Centre and surrounding facilities. You will perform maintenance, housekeeping, and customer support to ensure a safe, welcoming environment for visitors and staff.

The role requires 37 hours per week, with one day over a weekend and occasional evenings; you will join a small team dedicated to high-quality facilities and visitor experiences at a unique Staffordshire destination.

Qualifications

• Experience of carrying out general building or facilities maintenance tasks.
• Good record-keeping and attention to detail.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours, including weekends and occasional evenings.
• A practical, organised and proactive approach to work.

Responsibilities

• Building Maintenance – carry out planned and reactive maintenance and minor repairs.
• Facilities Management Support – routine checks and records; support building systems.
• Housekeeping, Waste and Recycling – keep centre clean and safe; waste management.
• Car Park Equipment Maintenance – monitor and basic fault-finding on payment machines; liaise with contractors.
• Room and Event Setup – prepare meeting rooms and event spaces.
• Opening and Closing Duties – assist with opening/locking the building.
• Customer and Centre Support – reception cover; assist visitors and hirers; process enquiries and sales.
• Site Support Activities – occasional outdoor maintenance; litter picking and minor repairs.
• Event Support – assist with events and activities.

Skills

General maintenance

Record-keeping

Communication

Teamwork

IT skills

Flexibility

Job description

Do you enjoy practical problem-solving and take pride in keeping buildings and facilities running smoothly?

We are looking for a proactive and reliable Maintenance Officer to support the day-to-day operation of the Chasewater Innovation Centre and surrounding facilities. This varied role is central to ensuring our visitors, stakeholders, hirers and staff enjoy a safe, welcoming and well-maintained environment.

Working as part of a small team, you will undertake a range of maintenance, facilities and customer support duties that help keep the centre operating efficiently.

You will be required to work one day over a weekend and occasional evenings. Standard hours of work are 37 hours per week worked over five days.

Why Work With Us?

You’ll become part of a friendly and supportive team dedicated to providing excellent facilities and visitor experiences at one of Staffordshire’s most unique destinations. This role offers varied work, opportunities to develop your skills and the chance to make a real difference to our visitors, tenants and community users.

Main Responsibilities

As our Maintenance Officer, you will play a key role in maintaining the Innovation Centre and supporting the wider visitor experience.

Key responsibilities include:

• Building Maintenance – Carry out planned and reactive maintenance tasks, minor repairs and general upkeep of the building and its facilities.
• Facilities Management Support – Complete routine compliance checks, maintain accurate records and support the smooth operation of building systems and services.
• Housekeeping, Waste and Recycling – Ensure the centre remains clean, safe and presentable through effective waste management and housekeeping activities.
• Car Park Equipment Maintenance – Monitor, maintain and undertake basic fault-finding on car park payment machines, reporting issues and liaising with contractors where required.
• Room and Event Setup – Prepare meeting rooms and event spaces for conferences, training sessions, exhibitions and community activities.
• Opening and Closing Duties – Assist with the secure opening and locking of the building and associated facilities.
• Customer and Centre Support –Provide regular reception cover and administrative support, assisting visitors, stakeholders and room hirers, handling enquiries, processing retail sales and helping to ensure the smooth day-to-day operation of the Innovation Centre.
• Site Support Activities – Undertake occasional outdoor maintenance activities, including litter picking, minor site repairs and supporting the upkeep of external areas.
• Event Support – Assist with the delivery of events and activities that take place at the centre and wider site.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Experience of carrying out general building or facilities maintenance tasks and confidence in identifying and resolving minor maintenance issues.
• Good record-keeping and attention to detail.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic IT skills and confidence using electronic systems.
• Flexible approach to working hours, including weekends and occasional evenings.
• A practical, organised and proactive approach to work.

Experience within a public-facing, facilities management or maintenance environment would be advantageous.

Interviews will be held during the week commencing 30th November 2026

Don’t feel you meet every requirement? We recognise that skills and experience can be gained in many different ways and welcome applications from candidates with transferable skills. For an informal discussion about the role, please contact Suzanne Hudson, Visitor Engagement Officer [e-mail]

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.