Maintenance Manager

Michael Jones Estate Agents; Worthing; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading estate agency in Worthing is seeking a Maintenance Manager to lead their maintenance team. This role involves ensuring service continuity and compliance with health and safety standards. The ideal candidate has experience managing a maintenance team, strong knowledge of property repairs, and is highly organized. This full-time position offers a competitive OTE of £33,000 along with various benefits including funded qualifications and flexible leave.

Benefits

Health & Wellbeing resources

Funded qualifications

Enhanced holiday leave

Cycle2Work scheme

Life assurance cover

Qualifications

• Previous experience managing a maintenance or trades-based team.
• Strong knowledge of property repairs, health & safety, and contractor management.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and support the maintenance team and contractors.
• Ensure SLAs are met for all maintenance jobs.
• Manage rotas, sickness, and holiday cover.
• Oversee contractor compliance and quality checks on jobs.
• Flag opportunities for cost-saving and efficiency.

Skills

Property repairs

Health & safety knowledge

Team management

Organizational skills

System usage for tracking work

Tools

Fixflo

Reapit

Job description

Overview

Welcome to Michael Jones. We’re part of Lomond, the UK's leading network of lettings and estate agencies, with 7 offices and over 50 staff ready to assist our customers. We help people find, sell and let property. We’re happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Manager. This is a full-time, permanent position with our lettings team based in Worthing. This role offers a realistic OTE of £33,000.

Reward & Benefits

• Health & Wellbeing: Access to a smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.
• Learning & Development: Funded qualifications and over 90 in-house training programmes to support your professional growth.
• Holidays & Enhanced Leave: Up to 28 days' holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family-friendly leave (neonatal, maternity, paternity, adoption & IVF).
• Lifestyle Perks: Cycle2Work scheme, Smart Tech scheme for gadgets, and celebrations for long service.
• Security & Support: Life assurance cover to protect your loved ones.

Role Overview

Let’s talk about the role. It involves:

• Lead and support the maintenance team and contractors, ensuring clear priorities and fair workload distribution.
• Ensure SLAs are met or exceeded for all maintenance jobs (response times, updates, completion).
• Manage rotas, sickness, and holiday cover to ensure service continuity.
• Ensure that all maintenance work is delivered in line with legal and health & safety requirements.
• Oversee contractor compliance and carry out quality spot checks on completed jobs and provide feedback to operatives and contractors.
• Help refine internal systems and workflows (e.g., job tracking, communication templates).
• Flag opportunities for cost-saving, improved efficiency, or smarter procurement.

Qualifications

• Previous experience managing a maintenance or trades-based team.
• Strong working knowledge of property repairs, health & safety, and contractor management.
• Confident using systems to assign, track, and report on work (we use Fixflo & Reapit).
• Proven ability to juggle multiple priorities in a fast-paced environment.
• Highly organised – able to explain their system for staying on top of priorities.

Equality & Inclusion

Michael Jones values diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.