Maintenance Manager

arancione; Little London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading housing organization in the United Kingdom is looking for a dedicated individual to manage property responsive repairs and oversee maintenance services. The ideal candidate will possess a degree in Surveying or equivalent, have strong communication and leadership skills, and be committed to delivering excellent customer service. This role requires travel between different sites and may entail regular office attendance during the initial period.

Qualifications

• Experience in overseeing property maintenance and building surveying.
• Knowledge of Health and Safety Regulations relating to maintenance and construction works.
• Ability to sensitively negotiate solutions to problems.

Responsibilities

• Manage the property responsive repairs service and monitor job allocation.
• Deal with major repairs and oversee the management of empty homes.
• Interact with customers and resident committees for performance updates.

Skills

Strong written and verbal communication

Leadership

Organisational skills

Interpersonal skills

Project management

IT proficiency

Negotiation skills

Education

Degree in Surveying or equivalent

Membership of Chartered Institute of Building

Job description

Overview

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

Responsibilities

• Manage the property responsive repairs service, excluding gas and compliance. This includes monitoring the allocation of jobs, work in progress, completions and contractor utilisation.
• Deal with major repairs, including disrepair claims.
• Oversee the management of the empty homes/voids service, ensuring that properties are returned in a suitable condition for new tenancies.
• Interact with customers and resident committees, providing updates on performance, engaging in consultation and conducting regular visits to estates.

Qualifications and Experience

• Appropriate academic, professional, or technical qualifications in fields such as housing, surveying, building, or construction. This could include a degree in Surveying, membership of the Chartered Institute of Building (Associate or Member) or equivalent qualifications or experience.
• Knowledge of Construction Design and Management Regulations and other primary Health and Safety Regulations relating to maintenance and construction works.
• Experience in overseeing property maintenance and building surveying.
• Managing and monitoring contractors' work and administering building contracts in collaboration with external partners.
• Strong written and verbal communication, leadership, organisational, interpersonal, project management and prioritisation skills, IT proficiency and the ability to sensitively negotiate solutions to problems between vulnerable clients, contractors, and others.

Additional Requirements

• Travel between different sites; a driving licence and access to a vehicle or effective use of public transport are essential.
• If you are committed to delivering excellent customer service and enjoy working with customers and contractors, this role could be the perfect fit for you.
• Regular attendance in the office may be required during the first six months.

Our Commitment

We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

We are an equal opportunity employer and welcome applications from all qualified individuals.