Maintenance Manager

AO RETAIL LIMITED; Dawley; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

25 days holidays (plus 2 after 2 yrs)

5% company pension match

VIP AO Arena tickets

Employee health & wellbeing programme

Exclusive product discounts

Enhanced family leave

2 charity days per year

Job summary

AO RETAIL LIMITED in Telford (UK) is seeking an experienced Maintenance Manager to lead a 24/5 plastics plant, ensuring safe, reliable and efficient operation of all plant and equipment.

You will manage maintenance delivery through supervisors and multi-skilled technicians, drive a strong preventive maintenance culture, and report to the Plastics Plant Manager.

This role requires PLC/automation knowledge, CMMS ownership, and a commitment to health, safety, and contractor management.

Qualifications

• Experience in a maintenance leadership role within an industrial or process environment.
• Experience managing maintenance in a 24/5 operation.
• Proven leadership of multi-disciplinary mechanical and electrical teams.
• Strong working knowledge of PLC-controlled and automated plants.
• Demonstrable CMMS ownership and PPM management.
• Strong health, safety, and contractor management background.
• NVQ Level 3 / Apprenticeship or equivalent in Mechanical or Electrical Engineering.
• Technical certificate in a relevant discipline (City & Guilds, B-Tech, HNC or equivalent).

Responsibilities

• Lead, manage, and develop maintenance supervisors and mechanical/electrical technicians.
• Ensure effective shift coverage and skills availability across a 24/5 operations.
• Set, measure and report clear standards of maintenance performance and safety.
• Own all planned, preventive, and reactive maintenance activities.
• Ensure high PPM compliance leading to reduced unplanned downtime.
• Lead root cause analysis and reliability improvements.
• Own and control the CMMS, including asset data, work orders, and reporting.
• Drive consistent CMMS use across all shifts.
• Champion safe systems of work including LOTOTO and permit-to-work.
• Control contractor activities and support audits and compliance.

Skills

Maintenance leadership

24/5 operations

Mechanical & electrical team leaders

PLC & automation knowledge

CMMS ownership & PPM

Health & safety

Contractor management

Education

NVQ Level 3 / Apprenticeship (Mechanical or Electrical)

Technical certificate (City & Guilds / B-Tech / HNC)

Job description

We're looking for an experienced Maintenance Manager to lead the maintenance function at our plastic plant in Telford, a 24/5 operational site. This is a role with full responsibility for the safe, reliable, and efficient operation of all plant and equipment across the site. You will lead maintenance delivery across a complex, highly automated plastic plant, managing supervisors and multi-skilled technicians and driving a strong planned maintenance culture. The Maintenance Manager will work closely with Operations and senior site leadership team and will report to the Plastics Plant Manager. The Site & Operation AO is one of the UK's largest recyclers of fridges and Large Domestic Appliances (LDA). The recycling facility operates 24/7 and includes:

• PLC-controlled fridge recycling plant and gas recovery systems
• Material handling equipment, conveyors, screens, magnetic separators, air separators, compactors and balers.
• Forklift trucks, dock bays, and site infrastructure

Here’s What You Can Expect To Be Doing

• Lead, manage, and develop maintenance supervisors and mechanical/electrical technicians.
• Ensure effective shift coverage and skills availability across a 24/5 operations.
• Set, measure and report clear standards of maintenance performance and safety.
• Own all planned, preventive, and reactive maintenance activities.
• Ensure high PPM compliance leading to reduced unplanned downtime.
• Lead root cause analysis and reliability improvements.
• Own and control the CMMS, including asset data, work orders, and reporting.
• Drive consistent CMMS use across all shifts.
• Champion safe systems of work including LOTOTO and permit-to-work.
• Control contractor activities and support audits and compliance.

Qualifications

• Experience in a maintenance leadership role within an industrial or process environment.
• Experience managing maintenance in a 24/5 operation.
• Proven leadership of multi-disciplinary mechanical and electrical teams.
• Strong working knowledge of PLC-controlled and automated plants.
• Demonstrable CMMS ownership and PPM management.
• Strong health, safety, and contractor management background.
• NVQ Level 3 / Apprenticeship or equivalent in Mechanical or Electrical Engineering.
• Technical certificate in a relevant discipline (City & Guilds, B-Tech, HNC or equivalent).

£61,000 per Year Permanent,

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; employee assistant programme; and our Help @ Hand scheme giving you access to virtual GP's, Mental Health support and much more.
• Exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.

Do you require VISA sponsorship to work in the UK now or in the future? (Please note there is no sponsorship available for this role)

AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.