Maintenance Manager

Gleneagles; City of Edinburgh; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

30 days holiday

Golf Membership

Perkbox access

Discount on Food & Beverage

Accommodation

Job summary

Gleneagles seeks an experienced Maintenance Manager to lead the hotel’s maintenance team, coordinating planned works and responding to urgent issues. You will oversee quality of service across guest areas, work with contractors, and drive safe, compliant and efficient operations.

The role requires senior management experience in hotel maintenance, a proactive approach, and a strong focus on guest satisfaction. An on‑site role with flexible hours and a broad range of staff benefits is offered.

Qualifications

• Experience managing hotel maintenance teams and facilities operations.
• Flexible to support on‑call rota and out‑of‑hours needs.
• Strong leadership and organisational skills.

Responsibilities

• Oversee all maintenance for the hotel and schedule planned works.
• Lead and develop the maintenance team, assign workloads and monitor performance.
• Inspect property, plant and equipment and address issues before they occur.
• Manage contractors, budgets and capital projects while ensuring safety and compliance.
• Ensure risk assessments, time sheets and required documentation are completed on time.
• Provide excellent guest-facing service and uphold Gleneagles standards.

Skills

Hotel maintenance management

Leadership

NEBOSH

IOSH

Education

NEBOSH or IOSH health & safety qualification

Job description

One of Scotland’s finest and most iconic 5-star hotels and members Club, we are currently seeking an experienced, supremely professional and highly motivated Maintenance Manager to join our maintenance Team

The on target earning potential for this role is £46,728 / annual salary - comprising a base salary of £39,728 plus a qualified estimate of £7,000 in gratuities and service charge* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

ABOUT GLENEAGLES

For the past century we’ve been making memories at our iconic hotel and sporting retreat in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members’ club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned ‘Employer of the Year’ at the 2024 Cateys, awardedtwo Michelin Keys in recognition of our exceptional hospitality

experience and named Best Overall Hotel in the UK by Time Out in 2026, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part‑time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone

Here’s a bit more detail on what we see you doing in this role:

• Responsible for all aspects of maintenance for the hotel, you'll manage the day to day execution and scheduling of planned maintenance, supporting the team in more reactive situations with advice and escalations
• Take a hands‑on approach to leading your team, providing support when needed, including responding to out‑of‑hours call‑outs, participating in planned night works, and assisting during emergency situations
• Leading, motivating, developing and supporting our Maintenance team, effectively allocating workloads and prioritising maintenance requests to ensure timely, efficient service delivery
• Carrying out regular inspections of the property, plant and equipment and identify potential issues before they become failures; also ensuring our guest bedrooms, public areas, back‑of‑house areas and external areas are maintained to the highest standard
• Managing contractors and reviewing contract performance, asset management, brand protection and ensuring legal compliance will be key elements of your role
• Scheduling project works planned maintenance, prioritising workload and scheduling for the team, you'll make sure their priorities are always crystal clear
• Responding quickly to priority tasks, undertaking fault diagnosis and ensuring that all work is completed to the highest standard swiftly and efficiently
• Ensuring all work carried out complies with the relevant risk assessments, safety legislation, policies and procedures, and all applicable regulations/bylaws, Approved Code of Practices and good practice guidelines
• Accurately completing all appropriate documentation such as risk assessments, time sheets on time, recommending any required changes to risk assessments within the specific field of knowledge
• Proactively identifying and reporting any systems within the trades sphere of expertise that would benefit from upgrading
• Assisting in managing the maintenance budget and play a key role in delivering refurbishment projects, capital investments, and ongoing improvement initiatives
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

The kind of person we're looking for:

• You have fantastic previous managerial experience within the hotel maintenance, buildings and facilities management environment, and ideally you hold a NEBOSH or IOSH Health & Safety qualification
• Flexible and dependable, you're happy to support an on‑call rota and provide out‑of‑hours assistance when required, including occasional overnight shifts and emergency call‑outs
• Highly organised, you excel at managing multiple work schedules, balancing competing priorities and ensuring maintenance activities are delivered efficiently and on time
• Enthusiastic, confident and warm; you like working in an environment where things move and flex, where a lead by example attitude is key
• You think quickly and use your knowledge of the range of trades to swiftly deal with tricky situations; you have a great eye for detail and ensure this skill is embedded throughout your team
• Engaging in a proactive, supportive and open way with colleagues and guests alike is second nature to you
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon‑Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Eligible employees can access the Octopus EV Car Scheme, offering the opportunity to drive a brand‑new electric vehicle
• Free ‘pay day’ lunch and monthly drinks offers

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en‑suite accommodation available on our grounds

Investment in your future

• Pension scheme, including an enhanced option for eligible employees
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Access to a range of discounted health assessments through Nuffield Health for eligible employees, supporting a proactive approach to wellbeing
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Gleneagles Cycle Scheme, helping you spread the cost of the bike you really want while reducing your carbon footprint