Maintenance Manager
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Benefits offered by this job
Job summary
Andras Hotels in Belfast is seeking a Maintenance Manager to lead the hotel’s maintenance, safety and energy efficiency efforts. You will head the maintenance team, manage budgets, and ensure a safe, well‑maintained guest environment across multiple properties.
The role is hands-on, requires weekend/evening flexibility, and involves capital project coordination, contractor management and strong focus on guest satisfaction.
Qualifications
- Previous experience as a maintenance manager or supervisor, chief engineer or equivalent experience in a building services or construction management.
- Experience in managing Health & Safety procedures to ensure compliance with relevant legislation or policies
- Proven ability in managing small and major contracts, through tendering, procurement, delivery and completion
- Excellent personal skills in maintenance teams and working with colleagues
- Strong organisational and problem-solving skills.
- Ability to work under pressure in a fast-paced hotel environment.
- Good IT skills and experience using maintenance management systems.
Responsibilities
- Manage the day-to-day maintenance operation of the hotel and external areas, prioritising and scheduling workload and assisting the team in performing these tasks.
- Ensuring plant is well maintained and operates efficiently, including HVAC, electrical systems, mechanical services and fire / life safety systems.
- Develop and manage a planned preventive maintenance (PPM) schedule for the entire hotel.
- Assist in project management of capital expenditure works and larger repair projects by identifying the required actions, tendering works, appointing contractors and programming works, while managing costs and keeping guest disruption to a minimum.
- Lead Health, Safety & Compliance including fire safety, COSHH, legionella control procedures, electrical testing and record-keeping.
- Deliver environmental performance and energy-saving initiatives; participate in hotel Green Tourism meetings.
- Recruit, train, supervise, and motivate the maintenance team; manage contractor relationships.
- Respond promptly to guest maintenance issues and ensure guest-facing areas remain safe, clean and operational.
Job description
Andras Hotels is Northern Ireland’s largest hotel group with eleven hotels across Belfast, Coleraine and Portrush, two apartment complexes, and two health clubs. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
The Maintenance Manager is a Head of Department with responsibility for the overall maintenance, repair, health & safety, and energy operational efficiency of the hotel property. You will lead and manage the maintenance team, providing a safe and well-maintained hotel for guests and team members, deliver environmental objectives and meet financial targets, to help your colleagues deliver excellent guest satisfaction. This is a hands‑on role, in which you will assist the team in performing maintenance tasks.
- Full-time position
- Flexibility required including weekends, evenings, and on‑call emergency support as required by hotel operations.
- Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
- Employee Assistance Programme (EAP) & Wellbeing App
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Crowne Plaza hotels.
Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- being caring, wanting to make a positive difference, and building genuine connections with guests
- having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
- Manage the day-to-day maintenance operation of the hotel and external areas, prioritising and scheduling workload and assisting the team in performing these tasks.
- Ensuring plant is well maintained and operates efficiently, including HVAC, electrical systems, mechanical services and fire / life safety systems.
- Develop and manage a planned preventive maintenance (PPM) schedule for the entire hotel.
- Monitor room defect trends and implement corrective action plans.
- Assist in project management of capital expenditure works and larger repair projects by identifying the required actions, tendering works, appointing contractors and programming works, while managing costs and keeping guest disruption to a minimum.
- Ensure full compliance with Health & Safety regulations including fire safety legislation, COSHH regulations, legionella control procedures, electrical testing and other requirements, maintaining accurate records.
- Lead fire evacuation procedures and support emergency response planning.
- Delivering the highest standard of environmental performance, minimising utility use by managing the BMS and systems, ensuring maximum efficiency.
- Take part in hotel Green Tourism team meetings to identify areas for action
- Manage the engineering and maintenance budget effectively, controlling maintenance costs while maintaining operational standards.
- Source competitive quotations for repairs and upgrades and assist head office in project managing larger projects such refurbishments
- Monitor utility consumption and implement energy-saving initiatives to support sustainability goals.
- Recruit, train, supervise, and motivate the maintenance team, promoting a culture of safety, accountability, and high performance
- Work with the estates department to manage contractor relationships and external service providers.
- You will attend management meetings and townhall meetings delivering reports to your General Manager and the Senior Estates Manager on performance, identifying issues and outlining plans for the development.
- Respond promptly to guest maintenance issues and service requests.
- Ensure all guest-facing areas remain safe, clean, and operational at all times.
- Attend meetings with colleagues in hotel operations to discuss and resolve issues.
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.
- Previous experience as a maintenance manager or supervisor, chief engineer or equivalent experience in a building services or construction management.
- Experience in managing Health & Safety procedures to ensure compliance with relevant legislation or policies
- Proven ability in managing small and major contracts, through tendering, procurement, delivery and completion
- Excellent personal skills in maintenance teams and working with colleagues
- Strong organisational and problem-solving skills.
- Ability to work under pressure in a fast‑paced hotel environment.
- Good IT skills and experience using maintenance management systems.
- Strong knowledge of building services including electrical systems, plumbing and / or HVAC systems
- Construction or building services qualification to NVQ Lavel 5 or equivalent trade qualification.
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