Maintenance Manager

Reed Specialist Recruitment; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading property maintenance organization is seeking an experienced Maintenance Manager to oversee a team delivering high-quality services. The successful candidate will ensure the operational delivery of property maintenance, maintain safety standards, and engage effectively with residents. Strong leadership, planning, and compliance skills are essential for this role.

Qualifications

• Experience of managing a direct labour workforce focused on delivery of maintenance services.
• Demonstrable knowledge of planning delivery of workstreams in a customer focused environment.
• Ability to plan, track and forecast income and expenditure against relevant budgets.

Responsibilities

• Deliver customer-centric, high-quality property maintenance and improvements.
• Maintain high quality data within property systems.
• Set and maintain high levels of safe working practices.

Skills

Team leadership

Customer service focus

Operational planning

Health and Safety compliance

Commercial acumen

Microsoft Excel

Job description

We have a great opportunity for an experienced Maintenace Manager or Trades Supervisor to join an established organisation delivering a range of maintenance services to their Customers properties.

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs services.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

What you'll need

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills