Maintenance & Lettings Coordinator

JR United Kingdom; Stanks; On-site; GBP 24,000 - 26,000; Full time

Job summary

A respected lettings agency in East Yorkshire is recruiting a Maintenance & Lettings Coordinator to assist in property management. This role focuses on customer service, coordinating maintenance requests, and supporting landlords and tenants. The position offers a competitive salary and opportunities for growth in a dynamic environment.

Benefits

Competitive salary up to £26,000

Bonus options

Mileage allowance at 45p per mile

Cash health plan

30 days holiday

Ongoing training and professional development

Qualifications

• Experience in lettings, property management, or customer service.
• Strong communication and interpersonal skills.
• Proactive approach to work.

Responsibilities

• Handle maintenance calls and coordinate repairs.
• Match tenants to available properties and book viewings.
• Manage administrative tasks like drafting contracts.

Skills

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving

Tools

CRM Systems

Job description

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Maintenance & Lettings Coordinator, east yorkshire

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Client:

Westmoore Recruitment

Location:

east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

09.07.2025

Expiry Date:

23.08.2025

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Job Description:

A busy and respected lettings agency in East Yorkshire, who proudly offer a high-quality, customer-focused property management service, are recruiting for a Maintenance & Lettings Coordinator.

As their portfolio continues to grow, the business is looking for a Maintenance & Lettings Coordinator to support the team in delivering excellent service to landlords and tenants alike.

THE ROLE:

To assist the Office Manager in all areas of property management, with a key focus on coordinating maintenance requests, progressing lettings, and delivering outstanding customer service.

KEY RESPONSIBILITIES:

• Handle maintenance calls: assess, prioritise, and coordinate repairs with landlords and trusted contractors to ensure timely resolution
• Match tenants to available properties, book viewings, and provide feedback to landlords
• Carry out tenant referencing, Right to Rent checks, and other compliance procedures
• Manage administrative tasks such as drafting contracts, logging CRM notes, and preparing correspondence
• Schedule and manage compliance checks (e.g., gas and electrical safety)
• Support applicants through the rental application process from viewing to move-in
• Act as the first point of contact: answer phones, greet visitors, and respond to general enquiries
• Help maintain accurate filing, scanning, and documentation systems
• Contribute to improving internal processes and service delivery
• Provide ad hoc support to the wider team as needed

TO BE SUCCESSFUL:

• Experience in lettings, property management or customer service
• Strong communication and interpersonal skills
• Highly organised with attention to detail
• Confident using CRM/property management systems
• A proactive and problem-solving approach to work
• Ability to work under pressure and handle competing priorities
• A positive attitude and team-player mindset
• Full UK driving licence (preferred but not essential)

WHATS ON OFFER:

• Competitive salary up to £26,000 (DOE) + bonus
• You will be required to work two Saturdays (9am-12pm) a month, which is either paid in time +1/3 or in lieu
• Mileage allowance at 45p per mile, for property visits
• Cash health plan
• 30 days holiday, plus the option to buy and sell 2 extra days
• Ongoing training and professional development
• Supportive team environment and opportunities to grow
• The chance to grow your career in a dynamic property business

If youre organised, customer-focused, and ready to thrive in a fast-paced lettings environment, wed love to hear from you.

Apply now or contact Becki Moore at Westmoore Recruitment for more information.

Westmoore Recruitment are proud to be working in partnership with the employer and are acting in the capacity of an employment agency for this permanent recruitment.