Maintenance & Facilities Technician

Simon Lincoln Recruitment Services; Chelmsford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment service is seeking a Facilities Manager to join the onsite team in Chelmsford. This role involves overseeing maintenance and compliance, ensuring a high-quality customer experience while managing health and safety responsibilities. Candidates should possess a strong background in property management, ideally with relevant certifications and experience in residential sectors.

Qualifications

• Strong background in facilities management and health & safety.
• Proficiency with hardware tools and understanding of M&E systems.
• Experience in residential property sectors is desirable.

Responsibilities

• Ensure high-quality reactive maintenance and customer service.
• Perform various maintenance tasks including plumbing and electrical repairs.
• Monitor compliance activities in accordance with health and safety legislation.

Skills

Problem Solving

Communication

Health & Safety Knowledge

Organizational Skills

Customer Service

Education

IOSH certification

Relevant industry training in plumbing, electrics

Tools

Plumbing tools

Electrical equipment

Job description

Purpose of the role: To be part of the onsite team, responsible for various areas including planned and reactive maintenance, statutory compliance, property condition reporting, and evaluating contractor works. The role requires competence, minimal supervision, and effective liaising with internal and external contacts such as suppliers and contractors. The postholder will drive a high-quality customer experience related to fault resolution and property maintenance.

Major Duties:

1. Work with the Property Manager and team to ensure responsive, high-quality reactive maintenance and excellent customer service for residents and the property.
2. Prioritize and manage work orders, ensuring timely completion of maintenance tasks.
3. Assess external contractor works and confirm they meet high standards.
4. Perform maintenance tasks including repairs to plumbing, electrical systems, carpentry, painting, appliance repairs, and other building-related work.
5. Ensure maintenance and compliance checks are completed, with proper documentation of servicing certifications and compliance documents.
6. Advise on facilities management and health & safety issues.
7. Provide immediate assistance during incidents or emergencies as directed by the Property Manager.
8. Support sustainable practices within the property.
9. Act as the contact for FM activities such as hygiene risk assessments, safety audits, and external inspections.
10. Ensure local arrangements and critical spares are available for unplanned disruptions.

Health & Safety:

1. Monitor health, safety, and compliance activities in accordance with relevant legislation, e.g., Building Safety Act.
2. Manage risks related to fire, H&S, and water hygiene with local procedures.
3. Follow incident reporting procedures and assist in investigations.
4. Test emergency procedures periodically.
5. Ensure compliance with SOPs for facilities management and H&S activities, including RAMs.
6. Support other ad-hoc tasks as needed.

Experience:

• Strong background in property/facilities management and health & safety.
• Relevant industry training/experience (IOSH, FPA, joinery, plumbing, electrics) is desirable.
• Experience in residential property sectors such as PBSA, hospitality, or private rentals.
• Proficiency with hardware tools and electrical equipment.
• Understanding of electrical, plumbing, HVAC, M&E, and life safety systems.
• Skills in painting and decorating.
• Proactive, initiative-taker, professional, confident, and outgoing.
• Organized with problem-solving skills and ability to work under pressure.