Maintenance Engineer (Security) - Ref: V316

Total Integrated Solutions Ltd; East Midlands; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading security and communications company is seeking a passionate Maintenance Engineer with experience in CCTV and intercom systems. The successful candidate will deliver high-quality service, engage in continuous learning, and adhere to health and safety procedures, all while working within a supportive team environment. Competitive salary, benefits, and unique perks offered.

Benefits

Annual inflation increase in salary

Salary Sacrifice Pension Scheme

Holiday Buy Scheme

Life and Accident Insurance

Medical Cash Plan

Cycle to Work

23 days holiday increasing to 27 days

8 bank holidays

Birthday holiday

Employee Assistance Program

Qualifications

• Minimum 3 years’ experience in maintaining CCTV systems.
• Good technical knowledge of security systems required.
• Ability to build effective relationships with clients.

Responsibilities

• Perform maintenance on security systems including CCTV.
• Ensure client satisfaction before leaving site.
• Accurately complete documentation using service management system.

Skills

Customer Service

Technical Knowledge of CCTV

Intercom Systems Knowledge

Networking Knowledge

Interpersonal Skills

Education

IPAF Licence

Full UK driving licence

Job description

Maintenance Engineer (Security) - Ref: V316

TIS is a forward thinking and nationally renowned Security and Communications Company, proudly holding NSI Gold and BAFE accreditations. We specialise in the design, installation, service and maintenance of integrated security systems and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation for quality, care, and reliability, which is second to none.

Our vision is to deliver and maintain a premium level of service within the industry, placing staff wellbeing, safety, and environmental responsibility at the core of our operations. We are committed to supporting our employees, customers, and stakeholders by fostering a culture of excellence, collaboration, and continuous improvement.

At TIS, we create an environment that values quality and care, enabling our teams to fully engage with our customers, putting them at the heart of everything we do.

We are looking for someone who is passionate about delivering premium customer service and has the drive to continually improve. The successful candidate will be customer-focused, self-motivated, and committed to delivering a high-quality service. You will be supported with further training and development.

Key Responsibilities :

• Performing maintenance on a wide range of security systems, including public space CCTV and intercoms
• Ensure client satisfaction is achieved before leaving site by delivering a high standard of service
• Accurately complete all required documentation, including timesheets, and job reports, using the Company’s service management system
• Deliver outstanding premium service to customers at all times
• Adhere to all relevant health and safety procedures and best practices
• Participate in the Company’s out of hours callout rota

Key experience / Qualifications:

• A good technical knowledge of CCTV, networking, and intercom systems
• Minimum of 3 years’ experience in maintaining CCTV systems
• IPAF Licence
• PTS (desirable but not essential)
• Full UK driving licence

Knowledge and Skills:

• Self-motivated, proactive, and a positive approach with a “can-do” attitude
• Ability to remain effective under pressure and meet deadlines
• Excellent verbal and written communications skills
• Strong interpersonal skills, with the ability to build effective relationships with clients and colleagues
• Well organised with a disciplined and structured approach to work
• Commitment to continuous learning and personal development

We will offer the following package:

• Working hours: Monday – Friday, 8.00am – 5.00pm
• Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications)
• Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program

To apply:

please send your CV to [e-mail]

People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU