Maintenance Engineer

Atlas Workplace Services Limited; Farnborough; On-site; GBP 20,250 - 33,750; Full time

Job summary

Atlas Workplace Services Limited in Oxfordshire is seeking a hands-on Maintenance Operative to join our facilities team. You will support the day-to-day operation of the site, assist with post room activities, porterage and general maintenance tasks, and work closely with the fabric engineers to deliver a high standard of service.

This role requires a driving license, strong customer focus and the ability to manage a varied workload while following health and safety procedures.

Qualifications

• GCSE English and Maths or equivalent.
• Driving Licence.

Responsibilities

• Deliver a consistently high standard of customer service.
• Support post room operations, including handling deliveries.
• Provide porterage and stores support, ensuring items are moved safely around the site.
• Complete and maintain documentation in line with site processes.
• Manage reactive work requests through the CAFM system against KPIs and SLAs.
• Carry out general maintenance activities including basic repairs, painting and decorating.

Skills

Customer service

Facilities maintenance

Communication

Organisation

Health and safety

Android CAFM usage

Education

GCSE English and Maths

Tools

CAFM software

Microsoft Office

Job description

Maintenance Operative – Oxfordshire – Driving License Required – Up to £33,750 per annum – Full time, permanent

The role

At Atlas Workplace Services, we are looking for a Maintenance Operative to join our team supporting a prestigious client site in Oxfordshire. This is a varied, hands‑on position where you will play an important role in delivering high‑quality facilities services and supporting the day‑to‑day operation of the site.

Working collaboratively with colleagues, you will assist with post room activities, porterage, and general maintenance tasks, as well as providing support to the hard services team, particularly fabric engineers. This is a great opportunity for someone who enjoys a practical role, takes pride in their work, and values delivering a great service.

What you’ll be doing

• Delivering a consistently high standard of customer service
• Supporting post room operations, including handling incoming and outgoing deliveries
• Providing porterage and stores support, ensuring items are safely and efficiently moved around the site
• Completing and maintaining documentation in line with site processes
• Managing reactive work requests through the CAFM system, ensuring tasks are completed in line with KPIs and SLAs
• Carrying out general maintenance activities including basic repairs, painting and decorating, and other fabric tasks
• Assisting with room setups, furniture movements, and layout changes
• Supporting site waste management processes and ensuring correct handling and disposal
• Identifying and reporting maintenance issues to the Helpdesk
• Monitoring stock levels and requesting replenishment where required
• Responding promptly to changes in site requirements or incidents
• Following all health and safety, fire, and compliance procedures
• Supporting the wider team with additional reasonable requests when needed

What we’re looking for

• A strong focus on customer service and quality
• Experience in a facilities, maintenance, or similar environment
• A practical, hands‑on approach with the ability to manage a varied workload
• Good communication and organisational skills
• A proactive mindset and willingness to support across different tasks
• An understanding of health and safety within a workplace environment

Minimum qualifications, certifications and training

• GCSE in English and Maths, or equivalent
• Driving License

Knowledge, skills and experience

• Previous experience within a similar environment delivering multi‑disciplinary building services
• Experience working in a customer‑facing environment
• Strong interpersonal and communication skills
• A good working knowledge of modern office software
• Experience using CAFM systems on Android tablets
• Experience working in heavily controlled environments, with a strong understanding of health and safety requirements and compliance with site rules and management systems