Maintenance Effectiveness Manager

Atlas Hotels; East Midlands; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading hotel group in the UK is seeking a Maintenance Effectiveness Manager to lead maintenance teams across multiple locations. This role requires proven experience in multi-site operations, strong leadership skills, and a focus on delivering exceptional guest experiences. The successful candidate will be responsible for maintaining high standards of hotel presentation and operational compliance, with extensive travel across the UK's hotels.

Benefits

Hotel stays for £25 per night

50% off food and drink

Worldwide discounts at IHG Hotels

Health plan covering dental and optical costs

Employee referral bonus of £250

Qualifications

• Proven experience leading a multi-site operational or maintenance support team.
• Strong leadership, coaching, and communication skills are essential.
• Confidence in using data to drive decision-making and performance improvement.

Responsibilities

• Lead and develop a high-performing maintenance team.
• Ensure operational compliance and high presentation standards.
• Drive commercial performance and cost efficiency in maintenance.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Education

Experience in multi-site operations

Eligibility to work in the UK

Tools

Maintenance systems (preferably Logit)

Job description

Hours: 40 hours per week

Salary: £50,000-£55,000 + car allowance

Location: Leicester based (3 days per week in office), with UK travel as required.

Atlas Hotels is hiring a Maintenance Effectiveness Manager!

At Atlas Hotels, we’re not just running hotels—we’re redefining exceptional hospitality. As one of the UK’s leading hotel groups—and proudly recognised as one of The Sunday Times Best Places to Work—we’re all about creating great guest experiences, a fantastic place to work, and strong returns for our investors.

We’re on the lookout for a Maintenance Effectiveness Manager to join our Property team. If you’re passionate about leading people, delivering exceptional guest experiences and driving commercial success through maintenance teams and across multiple hotels, this could be your next big move—and we’d love to hear from you!

In return, you’ll enjoy fantastic benefits, including:

• Hotel stays across our 59 hotels (Holiday Inn Express, Hampton by Hilton, and Holiday Inn) for just £25 per night, plus 50% off food and drink
• Worldwide discounts at 6,600+ IHG Hotels globally
• Atlas Friends & Family Discount – up to 45% off for your loved ones
• Monthly cash rewards through our recognition platform
• HSF Health Plan – covering dental, optical, and health costs for you and your family
• Access to Perkbox – exclusive deals and discounts from major brands
• Online GP access, 24/7 counselling, and wellness support
• Scottish Widows Pension 5% EE and 4% ER
• £250 employee referral bonus
• Quarterly and annual awards programmes
• Option to buy additional holiday days

What you’ll be doing:

• Leading the Way

You'll lead and develop a high-performing team including Maintenance Support Managers, Regional Painters, and the Property Technical Support Manager, to drive effectiveness in how Maintenance Technicians work, learn, develop, and deliver. From training and engagement, to system support and cover coordination, you'll make sure Maintenance Technicians have the tools, guidance, and backing they need to keep hotels compliant, operational and well-presented.

• Turning Strategy into Action

You'll bring our maintenance strategy to life - embedding efficient processes, ensuring hotels receive the right technical support at the right time, and championing initiatives that improve maintenance performance and presentation standards across our hotels.

• Guest Obsessed

You'll make sure our hotels stay operational, safe, and well-presented - minimising out of order rooms and enhancing the guest experience through effective maintenance and compliance delivery.

• Commercial Focus with Heart

From reviewing supplier performance to driving maintenance cost efficiency, you'll balance quality service with strong commercial thinking - ensuring we get great value from our people, processes, and suppliers.

• People First, Always

You'll grow and develop your team with structured performance conversations, hand-on coaching, and consistent feedback. You'll also lead quarterly Maintenance Technician meetings and develop training programmes that raise skills and capability.

• Driving Compliance & Standards
  

You'll ensure that hotel maintenance meets Atlas, brand, legal, and operational standards - tracking performance, supporting compliance activity, and working closely with hotel leaders to keep standards high and risks low.

We think you'll thrive if you have:

• Proven experience leading a multi-site operational or maintenance support team, preferably within a hotel environment
• A track record of improving operational processes, systems, and team performance
• Experience managing maintenance suppliers, training delivery, and compliance activities
• Familiarity with maintenance systems (ideally Logit), and hotel/property compliance
• Strong leadership, coaching and communication skills
• Excellent organisational skills and attention to detail
• Confidence in using data to drive decision-making and performance improvement
• The ability to influence stakeholders at all levels and collaborate cross-functionally
• A field-based mindset with willingness to travel regularly, including a weekly visit to Leicester
• Eligibility to work in the UK

At Atlas, our values – Be Guest Focused, Work Together, Show Commitment and Strive for Quality – shape how we work every day. If these resonate with you, we’d love to hear from you.

Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR [e-mail] discuss any access or information requirements, or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.

#IND123