Maintenance Coordinator

ZipRecruiter; Egham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment service in Egham is seeking a candidate to provide first line telephone response for various audiovisual contracts. The role involves delivering top-notch helpdesk support and managing multiple calls daily to assist field engineers. Ideal candidates should be proactive in problem-solving and effective in gathering information to facilitate repairs. This full-time position is located on-site in Egham.

Responsibilities

• Provide first line telephone response for AV contracts.
• Offer first class helpdesk support.
• Manage a varying number of calls to assist field engineers.

Job description

Overview

Job Purpose: To give first line telephone response to various AV contracts. Reporting to: Operations Manager

Key Focus

First line telephone response for AV Maintenance, offering a first class helpdesk support and managing a varying number of calls in any one day. Focus is to solve the problem or gain the maximum amount of information to pass to the field engineer, this will enable to Engineer to have the information needed to complete the service or repair.

Location/Code: ZIPC1_UKTJ