Maintenance Assistantt

Serco Group Plc; Middlesbrough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company in Middlesbrough is seeking a Maintenance Assistant to perform planned and reactive maintenance services at a healthcare facility. The role involves minor repairs, compliance with health and safety regulations, and working as part of a multi-skilled team. Competitive salary, training opportunities, and 25 days of annual leave are offered.

Benefits

Competitive salary with annual reviews

Up to 6% contributory pension scheme

25 days’ annual leave plus bank holidays

Employee Assistance Programme

Qualifications

• Ability to complete tasks efficiently and effectively.
• Understanding of performance management systems.
• Must work around potentially vulnerable individuals.

Responsibilities

• Perform planned and reactive maintenance on systems.
• Comply with all Health and Safety Regulations.
• Record maintenance actions and times taken.

Skills

Understanding of Health and Safety Regulations

Basic knowledge of maintenance tasks

Ability to work unsupervised

Tools

Hand tools

Maintenance equipment

Job description

Overview

To carry out planned and reactive services to the estates systems on the site. To undertake minor improvement and minor capital works as directed by Estates management. The Maintenance Assistant (Higher Level) shift will be responsible for minor repair and routine maintenance work on identified plant and equipment.

Main Accountabilities / Responsibilities

• Undertake planned preventative maintenance tasks in accordance with a computerised programme, recording actions and times taken (e.g., ward-based furniture and wet cell battery maintenance).
• Carry out tasks and duties associated with reactive maintenance of the site (e.g., electrical isolation up to competency level).
• Work as part of a multi-skilled team to provide an efficient estates service.
• Comply with all Health and Safety Regulations.
• Ensure requests and breakdowns are dealt with effectively and efficiently.
• Carry out all types of mechanical, electrical, building and/or grounds maintenance as requested and within competence levels.
• Undertake supervised routine maintenance and minor repair works that do not require a fully qualified engineer.
• Undertake minor unsupervised repair work within trained skill set capabilities and as directed.
• Perform quarterly and annual maintenance routines to firefighting equipment.
• Perform routine monitoring of domestic hot and cold-water systems, recording distribution and return temperatures and understanding current guidance parameters.
• Learn and appreciate skills of assistants in other trades as required.
• Use of relevant hand tools and equipment.
• Demonstrate a basic knowledge of workshop safety practices.
• Perform other unskilled routine works, including labouring as needed.
• Perform routine monitoring of ventilation and air conditioning systems with regard to legionella prevention and filter integrity.
• Perform weekly safety and performance tests on bench top sterilizers.
• Produce emergency lighting reports from the Building Management System and implement corrective action as required.
• Complete routine monitoring of hydrotherapy pool plants, steam raising, chilled water and chemical dosing plants, and record plant performance.
• Perform routine maintenance/inspection and testing of thermostatic mixing valves (TMV), replacing cartridges and strainer elements as required.
• Undertake routine performance monitoring of RO plants and general water treatment systems.
• Routine inspection and repairs to patient call and entertainment systems.
• Undertake training when required, specific to job role (e.g., Competent Person Appointment).

What you'll need to do the role

• Understanding the importance of the Performance Management System.
• Completing tasks within the PMS rectification time to avoid penalties.
• Working to challenging completion times.
• Required to work unsociable hours and around potentially vulnerable patients and/or members of the public.
• Work patterns are often disrupted; judgment is required to determine work priorities.
• Be able to determine their own decisions and work unsupervised; lone working may be experienced.
• Delegated work is carried out efficiently and in accordance with instructions.
• Work is carried out in accordance with relevant health and safety legislation and safe systems of work.
• Department tools and personal equipment are maintained in good condition.
• All relevant records are maintained up to date in accordance with department policies.
• Use of equipment is correct and careful in day-to-day duties.
• Observance of the company's Health, Safety and Environmental Policy.
• Awareness of how maintained equipment impacts the patient experience.
• Contribute to department efficiency by suggesting service improvements and maintaining a positive working environment.

Why Serco?

Meaningful and vital work: Working within a Hospital at Serco means you’ll play a critical role in ensuring patients continue to receive the support they need 24/7. A world of opportunity: We support internal progression and opportunities to evolve your career. Great people: Hospitals are busy places and you will interact with staff, patients, visitors and your team.

What we offer

• Disability Confident: A Disability Confident employer will generally offer an interview to applicants with a disability who meet the minimum criteria for the job. Details may vary in high-volume, seasonal times.
• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days’ annual leave plus bank holidays.
• Training and development: Wide range of learning opportunities with internal courses, qualifications funding, mentoring, and progression opportunities.
• Wellbeing: Employee Assistance Programme, wellbeing resources and discounted healthcare plans.
• Discounts: Savings across retailers and services.
• ShareSave scheme: Save and buy Serco shares at a discount.
• Employee networks: Supportive networks for colleagues.
• Charity: Paid volunteering day and charitable giving options.

Note: This description reflects the duties and benefits as stated and is subject to change in line with business needs.