Maintenance Assistant Manager

Village Hotels; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Village Hotels as a Maintenance Team Leader, where your general maintenance experience will enhance guest satisfaction by ensuring all facilities are in top condition. This varied role includes fixing issues in guest rooms and public areas while collaborating closely with other departments. With a focus on fun and inclusivity, you’ll also enjoy a range of benefits like health memberships, discounts, and flexible working hours.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Starbucks stores

Excellent training and development

Flexible working hours

Life Insurance

Company Pension scheme

Qualifications

• General Maintenance experience required.
• Ability to demonstrate high-quality work.
• Proactive and adept at identifying maintenance issues.

Responsibilities

• Fix issues in guest rooms and common areas.
• Ensure pool and gym areas operate seamlessly.
• Build good relationships with contractors and suppliers.

Skills

Customer Service

Proactive Maintenance

Team Collaboration

Job description

Dab hand with a screwdriver and paintbrush? If so, come and join us as a Maintenance Team Leader and ensure our hotels and leisure clubs are always in top condition and in good working order. One of the most varied roles in the hotel, you will be a jack of all trades and a master of all. You will be on hand to fix issues in guest rooms to ensure they have a faultless stay, and make sure our pool area and gyms operate seamlessly, while public areas look as fresh as on day one.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. Forget stuffy hotels built around formality; we create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development, including Rising Stars and Talent Academy programmes.
• A dynamic training approach utilizing our Mobile Gaming platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, plus monthly well-being programmes to support your mental health.
• Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Various BIG People Days to celebrate and recognise employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• T&Cs apply based on your contract.

What we need from you:

• General Maintenance experience.
• Excellent customer service delivery.
• Ability to demonstrate what a good job looks like.
• Proactive, quick-thinking, and adept at identifying and fixing maintenance issues.
• Build good relationships with contractors and suppliers for cost-effective outcomes.
• Ability to work well under pressure.
• A team player, collaborating closely with other departments.

Come and be part of something new and special—Work, Grow & Play the Village Way!