Maintenance Assistant

Empire Partnership; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Empire Partnership is seeking an Assistant Maintenance Engineer to support a portfolio of luxury residential properties in London. You will perform hands-on maintenance across plumbing, electrical and fabric trades, ensuring high standards of service for residents.

You will work within a busy team, respond to maintenance requests, and contribute to refurbishment projects while maintaining detailed maintenance records.

Qualifications

• Experience in maintenance roles within residential or hotel environments is preferred.
• Good knowledge of plumbing, basic electrical maintenance and building fabric repairs is required.
• Proactive, reliable and flexible approach to maintenance.
• Excellent communication and customer service skills.

Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive maintenance across luxury residential properties.
• Respond to maintenance requests, identify faults and complete repairs where possible.
• Undertake basic plumbing repairs (taps, showers, drains, leaks).
• Complete basic electrical maintenance (plugs, fuses, lighting).
• Carry out general fabric maintenance (carpentry, locks, furniture, tiling, silicone).
• Conduct routine water temperature checks and assist with Legionella compliance.
• Assist with portable appliance testing and other routine checks.
• Maintain apartments to high standards ahead of guest arrivals.
• Support refurbishment works and minor property projects.
• Liaise with external contractors and supervise works when required.
• Maintain maintenance records and report issues to Chief Engineer.
• Participate in out-of-hours emergency call-out rota.

Skills

Plumbing

Electrical maintenance

Fabric repairs

Fault finding

Customer service

Independent work

Education

City & Guilds Electrical Installation

HVAC or Plumbing certification

Job description

Assistant Maintenance Engineer - Luxury Residential Properties

Location: London

Salary: Competitive, dependent on experience

Job Type: Permanent

We are currently recruiting for an Assistant Maintenance Engineer to join an established maintenance team responsible for a portfolio of luxury residential properties in London.

This is an excellent opportunity for a hands‑on Maintenance Engineer or Maintenance Assistant with experience in general building maintenance, plumbing, basic electrical works and fabric repairs.

Working within a high‑end residential environment, you will help ensure that apartments, communal areas and building services are maintained to an exceptional standard.

The successful candidate will have a practical approach to maintenance, good fault‑finding abilities and strong customer service skills.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive maintenance across residential properties.
• Respond to general maintenance requests, identifying faults and completing repairs where possible.
• Undertake basic plumbing repairs, including taps, showers, blocked drains and minor leaks.
• Complete basic electrical maintenance, including changing plugs, fuses and lighting components.
• Carry out general fabric maintenance, including carpentry, lock replacements, furniture repairs, tiling and silicone sealing.
• Conduct routine water temperature checks and assist with Legionella compliance.
• Undertake weekly fire alarm, sprinkler and emergency lighting testing.
• Assist with portable appliance testing and other routine maintenance checks.
• Ensure apartments are maintained and prepared to the required standard ahead of guest arrivals.
• Support refurbishment works, minor projects and general property improvements.
• Liaise with external contractors and supervise works when required.
• Maintain accurate maintenance records and report outstanding issues to the Chief Engineer.
• Participate in an out‑of‑hours emergency call‑out rota.

Requirements

• Previous experience in a Maintenance Engineer, Maintenance Assistant, Handyman or Building Maintenance role.
• Good general knowledge of plumbing, basic electrical maintenance and building fabric repairs.
• Experience within residential properties, hotels, serviced apartments or similar environments would be advantageous.
• A relevant trade qualification, such as City & Guilds Electrical Installation, HVAC or Plumbing, would be beneficial but is not essential.
• Good communication and customer service skills.
• Comfortable working independently and as part of a maintenance team.
• A proactive, reliable and flexible approach to maintenance.
• Basic computer skills and the ability to maintain maintenance records.
• An understanding of health and safety procedures.

The Opportunity

This role offers the opportunity to work within a prestigious residential environment, maintaining high-quality properties alongside an experienced engineering team.

It would suit someone with a good general maintenance background who enjoys varied, hands‑on work and takes pride in delivering a high standard of service.

Interested?