Maintenance Assistant

Virgin Hotels Edinburgh; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in Edinburgh seeks a skilled Engineer to ensure operational efficiency and safety. You will handle repairs, conduct maintenance checks, and respond to guest requests, all while maintaining a friendly demeanor. Join a diverse team that values inclusivity and personal growth.

Benefits

A day off for your birthday

Paid leave to volunteer

Teammate discount at Virgin Hotels

Training and development

Teammate meals provided

Qualifications

• Previous experience in a hotel Engineer or maintenance role.
• Good working knowledge in plumbing, electrical repairs, and maintenance.

Responsibilities

• Complete assigned work orders for general repair.
• Perform systematic PPM checks and inspections.
• Respond to guests' maintenance requests.

Skills

Teamwork

Troubleshooting

Communication

Tools

Outlook

Excel

Job description

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?

• A day off for your birthday
• Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
• Generous family friendly policies and allowances
• Teammate discount at Virgin Hotels and 20 other Virgin brands!
• Training and development including apprenticeships
• Teammate meals provided
• 4 x your salary life assurance policy
• Employee Assistance Program and Company sick pay

Your mission:

Should you choose to accept it…

Are you good with your hands? Are you able to troubleshoot and fix issues? Do you have the skills of a good handyperson? Are you good at team working and working on your own at busy periods?

The Nitty-Gritty:

What exactly you will be doing…

• Complete assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel, its safety and its equipment.
• Performs systematic PPM checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
• Immediately and courteously responds to guests needs to repair and/or resolve room maintenance requests and problems as they arise.
• Maintain tools, workspaces and equipment in safe, secure and good condition to reduce accidents and to prolong their use
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and teammates.
• Perform H&S checks and tasks such as: Emergency lighting test, fire alarm and sprinkler tests, refuge call points, fire extinguisher checks and making sure it’s all logged in our Saeker H&S portal.
• Maintains a friendly, cheerful and courteous manner at all times, whether working as a team or by yourself.
• The Engineer will cover other duties as assigned, requested or deemed necessary by management.

Background must-have:

• Previous experience working in a hotel Engineer or maintenance role.
• Good working knowledge in the following areas:
  General plumbing and electrical troubleshooting and repairs. Painting and decorating. Basic refrigeration and air conditioning knowledge. Plantroom equipment knowledge such us: boilers, fans, gas interlock systems, BMS systems, kitchen equipment.
• Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person, on the telephone and through email.
• Need to be competent and able to use Outlook emails, Apps such as Alice/HMS, excel sheets and others.
• Current right to work in the UK

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer