Maintenance and Operations Supervisor

ZipRecruiter; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

An exciting opportunity for a Maintenance and Operations Supervisor (Shift) to lead a skilled team in delivering maintenance across a diverse property portfolio. This role is vital for operational efficiency and high-quality service delivery.

Responsibilities

• Lead and support a skilled team for building maintenance.
• Ensure operational efficiency and health and safety compliance.

Job description

Job Description

An exciting opportunity has arisen for a Maintenance and Operations Supervisor (Shift) to lead and support a skilled team responsible for delivering both planned and reactive building maintenance across a large and diverse property portfolio. Working on a shift basis, the role is critical to ensuring operational efficiency, staff coordination, health and safety compliance, and high-quality service delivery.

You will assist in the coordination and delivery of maintenance operations, acting as a point of escalation and leadership for a team of operatives. The successful candidate will play a key role in maintaining essential services, reducing downtime, and optimising resource deployment.

Key Responsibilities:

• Supervise and direct the day-to-day activities of the maintenance team.
• Plan and allocate reactive and planned maintenance tasks.
• Ensure compliance with health and safety legislation and internal procedures.
• Manage staff performance, training, and development needs.
• Monitor service performance using CAFM systems and provide regular reports.
• Lead on incident management and ensure effective communication with stakeholders.
• Support sustainability and energy-saving initiatives.
• Liaise with contractors and issue Permits to Work (PTW).
• Order and procure maintenance materials and equipment.
• Provide technical support and conduct fault diagnostics.

About You

• Recognised trade qualification and significant operational maintenance experience.
• Demonstrated ability to manage teams in a busy facilities environment.
• Experience with health and safety compliance, including RAMS and PTW processes.
• Strong organisational and problem-solving skills.
• Excellent written and verbal communication abilities.
• Experience using maintenance systems (e.g. CAFM) and reporting tools.
• Ability to work both independently and collaboratively.
• A positive, flexible, and professional approach to challenges.

Working Pattern:

• 12-hour shifts (11 hours paid, 1-hour unpaid break):
• 4 days on / 4 off ? 4 nights / 4 off repeat

What’s on Offer

• Career average revalued earnings (CARE) pension scheme
• Cycle to Work scheme and season ticket loan
• On-site nursery and gym facilities
• Enhanced parental leave packages
• Employee Assistance Programme
• Discounted private medical insurance