Main - Sales Assistant

WHSmith Careers; Leicester; Ibrido; GBP 18.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Descrizione del lavoro

WHSmith is seeking a Sales Assistant to provide outstanding customer service and work both independently and as part of a team to maintain our high store standards. You will help customers, replenish stock, and keep displays tidy, ensuring a welcoming shopping environment.

The role emphasizes teamwork, clear communication, and a flexible approach to meet store goals while delivering excellent customer experiences and support to colleagues.

Competenze

• Experience in delivering customer service in a retail environment.
• Able to work independently and as part of a team to meet store standards.
• Comfortable with stock replenishment and maintaining tidy, inviting displays.
• Strong communication skills and adaptability to meet company goals.

Mansioni

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting for shoppers.
• Ensure high standards of display and visual merchandising to help customers find items easily.
• Be part of a team and support colleagues to achieve store targets.

Conoscenze

Customer service

Teamwork

Visual merchandising

Descrizione del lavoro

As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.