Main - Sales Assistant

Funky Pigeon; City Of London; On-site; GBP 22,000 - 24,000; Full time

Job summary

Funky Pigeon is seeking a motivated Sales Assistant to deliver exceptional customer service and support store operations in a fantastic environment. As a keyholder, you will take on responsibilities including opening and closing the store. This role provides an opportunity to develop retail skills while enjoying employee discounts and rewards. Join us to be part of a growing team where your contributions are valued!

Benefits

Employee discounts

Paid annual leave

Pension scheme

Wellbeing support programs

Deals from retail partners

Qualifications

• Must be 18+ due to responsibilities of keyholder.
• A passion for providing exceptional customer experiences.
• Confident communication skills within a team.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and maintain store tidiness.
• Support team members and meet high display standards.

Skills

Customer Service

Communication

Adaptability

Motivation

Job description

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. Our Royal Liverpool store operates a lone working model, which means you will be responsible for all tasks required for the successful running if the store. This will include opening and closing the store so you will be a designated keyholder, meaning you will have autonomy to get things done your own way. This provides you with a fantastic opportunity to develop your retail skills for the future. Due to this position being responsible for the opening and closing of the store candidates are required to be 18+.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.