Main - M&S franchise Sales Assistant

Whsmith; Lancashire; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith is hiring a Sales Assistant for our franchise store at Blackpool Victoria Hospital. You’ll deliver exceptional customer service, work independently or with a team, and help maintain our store standards and displays. The role requires flexibility to cover early mornings and late evenings.

You’ll replenish stock, keep areas tidy, and support colleagues to meet high standards. A passion for helping customers and clear communication within the team is valued.

Qualifications

• Deliver exceptional customer service to all customers.
• Stock replenishment and store upkeep to stay inviting.
• High standards of display and merchandising for easy shopping.
• Teamwork and supporting colleagues.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment, ensuring store areas are tidy and inviting.
• Meet high standards of display and visual merchandising to help customers find what they’re looking for.
• Be part of a team and support colleagues.

Skills

Customer service excellence

Teamwork

Communication skills

Flexibility

Job description

M&S Franchise store based in Blackpool Victoria Hospital.

Hours between 06:00-21:00 7 days a week. Flexibility required.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.