Mailroom Operative

www.findapprenticeship.service.gov.uk - Jobboard; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading service provider in Bristol is seeking a Mailroom Operative to manage mail services efficiently. The role requires effective communication and basic IT skills, aiming to maintain high customer service standards. The ideal candidate is organised and proactive. Join our team to enjoy mental health support, financial advice, and other employee benefits.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Lifestyle rewards

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Organised and reliable with a customer-focused mindset.
• Ability to work independently and use initiative.

Responsibilities

• Sort and distribute incoming/outgoing mail accurately.
• Maintain high standards of customer service.
• Support general tasks and ensure compliance with safety procedures.

Skills

Basic IT skills

Literacy and numeracy

Communication skills

Customer service orientation

Education

NVQ (desirable)

Health & Safety awareness (desirable)

Job description

25 hours per week

Monday to Friday - 0900 - 1400

£12.21 per hour

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Are you organised, reliable, and customer-focused? Join our team as a Mailroom Operative and play a key role in ensuring a seamless and professional mail service for our clients at HMRC Bristol Regional Centre.

What you’ll do:

• Sort and distribute incoming/outgoing mail with accuracy and timeliness
• Maintain high standards of customer service and professionalism
• Support stationery deliveries and occasional general tasks (cleaning, catering, reception)
• Ensure compliance with health & safety, PPE, and site procedures
• Assist in audits and manage mailroom systems

What you bring:

• Basic IT and literacy/numeracy skills
• Great communication and a customer-first approach
• Ability to work independently and use your initiative
• (Desirable) Mailroom experience, NVQ, or H&S awareness

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!