Mailroom Operative

Sodexo Group; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading service provider in Bristol is seeking a Mailroom Operative to ensure a seamless mail service for clients. The role involves sorting and distributing mail, maintaining customer service standards, and supporting additional tasks. Ideal candidates are organised, reliable, and able to work independently. The company offers various employee benefits and a supportive environment.

Benefits

Employee Assistance Programme for personal, legal, and financial advice

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Qualifications

• Basic IT and literacy/numeracy skills are required.
• Great communication and a customer-first approach are essential.
• Ability to work independently and use your initiative.

Responsibilities

• Sort and distribute incoming/outgoing mail with accuracy and timeliness.
• Maintain high standards of customer service and professionalism.
• Assist in audits and manage mailroom systems.

Skills

Customer-focused

Organisational skills

Reliability

Basic IT skills

Communication skills

Job description

Are you organised, reliable, and customer-focused? Join our team as a Mailroom Operative and play a key role in ensuring a seamless and professional mail service for our clients atHMRC Bristol Regional Centre.

What you’ll do:

• Sort and distribute incoming/outgoing mail with accuracy and timeliness
• Maintain high standards of customer service and professionalism
• Support stationery deliveries and occasional general tasks (cleaning, catering, reception)
• Ensure compliance with health & safety, PPE, and site procedures
• Assist in audits and manage mailroom systems

What you bring:

• Basic IT and literacy/numeracy skills
• Great communication and a customer-first approach
• Ability to work independently and use your initiative
• (Desirable) Mailroom experience, NVQ, or H&S awareness

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan

Ready to be part of something greater? Apply today!