Mailroom Coordinator

Jones Lang LaSalle Incorporated; Linlithgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Part-Time Mailroom Coordinator to join their team in Linlithgow. This role involves managing mail processing, ensuring efficient delivery, and maintaining client relationships. The ideal candidate will thrive in a collaborative environment, promoting teamwork while upholding high service standards. With flexible hours and the opportunity to support site operations, this position is perfect for those looking to contribute to a dynamic team. If you’re passionate about providing exceptional service and improving operational efficiency, this role is for you!

Qualifications

• Experience in mailroom operations and customer service.
• Ability to handle and sort mail efficiently.

Responsibilities

• Process and maintain records for all incoming and outgoing mail.
• Develop and maintain client relationships with exceptional service.
• Support site operations, including reception coverage.

Skills

Customer Service

Mail Processing

Inventory Management

Teamwork

Education

High School Diploma

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: Part-Time Mailroom Coordinator

Hours: 20 hours per week, 1300 - 1700, Monday to Friday

Note: Full-time work required during colleagues' leave periods.

The Mailroom Coordinator is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files related to mail processing for the client.

Responsibilities

• Process, handle, and maintain records for all incoming and outgoing courier and mail deliveries, ensuring proper routing and labeling.
• Provide solutions for special requirements such as bulk mail and large deliveries.
• Maintain all mail stops and package rooms.
• Research and follow-up with clients regarding mail and package tracking.
• Perform mailroom and loading dock inspections.
• Conduct task-specific job hazard assessments.
• Monitor and restock inventory supplies as needed.
• Support site operations, including reception coverage during absences.
• Handle asset retirement processes.
• Promote teamwork, cooperation, and personal success.
• Participate in performance management and personal development planning.
• Act as an ambassador for JLL, upholding cultural and ethical standards.

Client Relationship

• Develop and maintain client relationships, providing exceptional customer service.
• Meet or exceed service level agreements and KPIs.
• Support daily mail service delivery in accordance with policies and procedures.
• Identify opportunities for operational improvements and efficiency.

Location: On-site – Linlithgow, GBR

If this role resonates with you, we encourage you to apply, even if you don’t meet all requirements. For support with the application process, contact [e-mail] or call [phone]. For other inquiries, please visit our Contact Us page. We look forward to hearing from you!

JLL Privacy Notice

We are committed to protecting your personal information collected during the recruitment process, in accordance with our privacy policies. For more details, view our Candidate Privacy Statement.

Activate your Personal JLL Job Alerts

Sign up now to receive notifications of new opportunities. At JLL, we value what makes each of us unique and strive to help our people thrive and grow meaningful careers. Join us and help shape a better world.