Macmillan Transformation Manager

NHS; Birkenhead; On-site; GBP 40,000 - 70,000; Full time

Job description

Working in partnership with Macmillan and Wirral University Teaching Hospital Trust, we will be transforming the support offered to people with Cancer on Wirral to provide seamless personalised care across clinical and community settings and delivery of the Macmillan Electronic Holistic Needs Assessment (eHNA).

The Transformation Manager will be responsible for the planning, implementation, and delivery of the project. The postholder will support the wider Macmillan Integrated Cancer Support Service and line manage a number of staff within One Wirral and work alongside the team at Wirral University Trust Hospital (WUTH) who have honorary contracts at One Wirral and vice versa.

NHS pension is not offered, unless in a Secondment.

Main duties of the job

The post holder will have a key role in building strong relationships with people living with cancer and other stakeholders to support Personalised Care, holistic needs assessment implementation, management of staff and reporting and evaluation. Working with new and established local cancer service partners and patients is key to the role. The role will also bring together integrated teams with WUTH and the wider cancer workforce.

About us

One Wirral CIC is a not-for-profit organisation committed to addressing health inequalities by developing collaborations across Wirral and bringing together health and VCFSE organisations to support communities better.

Job responsibilities

The role will require developed project management and facilitation skills to bring partners together across settings and professional boundaries to catalyse system-wide transformation. The role will require extensive project management skills/experience and close working with external partners to deliver the project objectives in accordance with the aims and ambitions of One Wirral, Macmillan and WUTH. This requires a level of political awareness, personal influence and skill.

The Transformation Manager will lead the delivery of the Macmillan Integrated Cancer Support Service on Wirral. This will involve developing a single point of access (SPA) for cancer community support, creating a simple and efficient route for every person with cancer to access support for their non-clinical holistic needs facilitated by the offer of an eHNA and Personalised Care and Support Planning. Providing leadership to facilitate and enable system-wide change to drive delivery of the programme and support the wider objectives and priorities identified in NHS England's Long-Term Plan.

The model will be based upon principles of addressing inequalities, integrated personalised cancer care and coordination, empowering patients to self-manage and live with cancer as a long-term condition.

We are seeking a passionate, enthusiastic leader with experience in personalised care, partnership working and transformation to work as part of this exciting new project. We require the post holder to ideally have experience of managing projects involving clinicians and must have a track record of successful engagement with leaders.

Person Specification

Experience

• Demonstrable experience of co-ordinating projects in complex and challenging environments.
• Practical experience of managing multiple successful projects, including the development and implementation and evaluation of project management frameworks.
• Knowledge and experience of quality improvement methodology and practice an essential.
• Practical experience of implementing policy or setting up new services using problem-solving skills and creative thinking.
• Has proven experience of turning ideas into projects that deliver required quality or cost improvements in line with strategic objectives.
• Examples of leading on change management/service improvement within the NHS and/or VCFSE organisations.
• Has successfully managed change in a complex environment.
• Knowledge of the latest national cancer policy agenda and the opportunities for improvement in patient care presented by it.
• Experience of managing budgets and successful delivery against financial targets.
• Proven experience of engaging and managing a wide range of stakeholders through transformation and change.
• Evidence of continuous professional development and up-to-date knowledge of key developments within health/social care.
• Excellent knowledge of Microsoft Office.
• Experience in setting up and implementing internal processes and procedures.
• Leadership can articulate a vision and motivate others to deliver it.
• Strong interpersonal and negotiation skills, which build long-term relationships with existing and potential providers, whilst managing the politics.
• Able to innovate and implement new models of delivery.
• Excellent verbal and written communication skills, including the ability to prepare reports for various stakeholders.
• Ability to foster and maintain positive working relationships with a wide range of people.
• Well-developed financial management and budgetary skills.
• Ability to prioritise, organise and plan own work and that of others and respond to pressure positively and flexibly to changing demands and priorities.
• Able to analyse and interpret complex information for use in decision making.
• Ability to communicate with all levels of staff.
• Ability to chair meetings effectively.
• Ability to work under pressure to agreed timescales and in a busy environment.
• Ability to organise own workload effectively and efficiently.
• Ability to develop effective working relationships and lead partnership working across a range of stakeholders.
• Ability to gain confidence and credibility of a range of professionals, demonstrating excellent interpersonal and communication skills with a proven ability to motivate, inspire commitment and collaboration.
• Highly developed negotiating and influencing skills with a proven ability for overcoming barriers and reaching agreements.
• Able to work autonomously and collaboratively as part of a team.
• Presents confidently and effectively to a variety of audiences, including senior managers.
• Proactive and enthusiastic, demonstrating drive, energy, and flexibility.
• Confident in working independently to make decisions and recommendations, using own initiative to drive work forward.
• Knowledge of cancer services and the cancer improvement agenda.
• Knowledge of NHS organisations and structures and how this impacts on cross-organisational project delivery.
• Knowledge of VCFSE organisations and how they can work with the project.
• Knowledge of inequalities and how to address these within Wirral's communities.
• Knowledge of data analysis tools, e.g., Power BI.
• Knowledge of health economics.
• Highly developed facilitative, influencing and negotiating skills.
• Skilled in the use of a range of service improvement tools such as QI or other service improvement methodologies.

Qualifications

• Educated to degree level or equivalent qualification.
• Masters or relevant Level 7 qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.