Macmillan Oncology Support Navigator (Community)

UHCW NHS Trust; Coventry; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in Coventry is seeking a Macmillan Oncology Support Navigator to support patients and the oncology team. The role involves coordinating patient care, managing administrative tasks, and liaising with multidisciplinary teams. Ideal candidates should have strong organizational skills and a passion for patient care. This is an exciting opportunity to join a forward-thinking organization committed to high-quality healthcare.

Benefits

Learning and development opportunities

Supportive work environment

Qualifications

• Confident and self-motivated with effective time management.
• Must possess a full clean driving license and access to own transport.
• Experience with patient care is preferred.

Responsibilities

• Provide support to patients and Lead Oncology Clinical Nurse Specialists.
• Assist in clinic preparation and manage patient information.
• Liaise with multidisciplinary teams to ensure patient-centered care.

Skills

Advanced IT administration

Organisational skills

Data collection and input

Compassion for patient care

Job description

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.


This is an exciting opportunity for an enthusiastic, proactive and motivated individual, to join the Oncology Service here at University Hospitals Coventry & Warwickshire NHS Trust as we embark on the delivery of our new Community Oncology Project. The Macmillan Oncology Support Navigator will have direct contact with patients and families, providing support to both patients and the Lead Oncology Clinical Nurse Specialists (CNS) within the service, provide preparation for off site clinics and be responsible for arranging approval and authorisation of treatments. The role will also involve undertaking administrative tasks deemed suitable to the role, by the Lead Oncology CNS's.

The ideal candidate will be confident, self-motivated and be able to manage their own time effectively, with the ability to display advanced IT administration and organisational skills, being competent in data collection and input is also required. The commitment and compassion for the patient's and quality of care they receive will be imperative.

Please be advised sponsorship is not eligible for this post.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

The Macmillan Oncology Support Navigator will form an integral part of the multidisciplinary team in caring for patients attending the community SACT (Systemic Anti- Cancer Therapy) Nurse-led clinics.

The post holder will work as part of site-specific multidisciplinary teams, under the guidance and supervision of the Lead Oncology CNS

The post holder will be required to work across sites within UHCW and UHCW Community sites, they will be required to hold a full clean driving licence and have access to own transport.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• The role will require highlighting any potential delays in the patient pathway and working to mitigate the impact of these problems to the patients. The post holder will be required to work with the lead CNS to support and ensure that the patient experience is central to every stage of their journey.
• To support the Lead Oncology CNS and liaising with the multidisciplinary Disciplinary team
• To be responsible to the Lead Oncology CNS in clinic, this may include recording observations, phlebotomy and documentation, but not exclusive to.
• Liaise with the Lead Oncology CNS and Pharmacy/Aseptic Unit to process prescriptions following the standard Operating Procedure
• Offering an electronic Holistic Needs Assessment (eHNA) during the cancer patient pathway. This will include the navigator assisting the patient with completing their eHNA where appropriate. This will ensure that patients are signposted in a timely manner to appropriate services.
• Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists and other departments as required within the Trust.
• To assist in the screening of Nurse-led clinics, ensuring a streamlined and seamless service for patients
• Undertaking an active role in clinic preparation. This may include printing of blood forms, ensuring named CNS/Keyworker has completed the pre assessment and appropriate and timely bookings of Outpatient appointments are made
• To attend site specific multidisciplinary teams’ meetings where appropriate
• To attend planned clinics off site

For further details of the role please see the attached job description.


This advert closes on Monday 4 Aug 2025