MAC Cosmetics - Retail Manager - MAC - 37.5 Hours

MAC; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading cosmetics brand seeks a dynamic Retail Manager in Birmingham. This role involves leading a team, developing customer relationships, and achieving sales targets. Candidates should have a strong retail background, preferably in beauty, with a focus on coaching and development. The position offers extensive training and a competitive salary, aiming to inspire creativity in a fast-paced retail environment.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Extensive Training & Development opportunities

Qualifications

• Proven retail management or assistant retail management experience.
• Experience setting sales and customer service targets.
• A proven track record of leading and developing a team.

Responsibilities

• Lead, coach, and develop a team of Retail Artists to achieve targets.
• Create and execute a business plan to recruit and retain customers.
• Coach and inspire the team to exceed KPIs.

Skills

Retail Management

Customer Service

Leadership

Sales Analysis

Team Development

Tools

Microsoft Office

Job description

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MAC Cosmetics - Retail Manager - MAC - 37.5 Hours, Birmingham

Client: MAC

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: bde1e3684c36

Job Views: 26

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and leading a high-performing team.

Creativity is our daily mission. Our goal is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role is to bring this in-store experience to life. You will also coach and inspire your team, ensuring their development and helping them exceed their KPIs, as well as your own.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development opportunities

Qualifications:

About you:

You will have:

• Proven retail management or assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, conducting sales analysis, and staff scheduling
• Previous retail operations experience, including inventory and facilities management and cash reconciliation
• A proven track record of leading, coaching, and developing a team to succeed
• Experience creating and executing in-store events
• Flexible availability across days/hours; please discuss your availability with the hiring manager before/during the interview
• Proficiency in Microsoft Office
• Proof of right to live and work in the country

Note: This job posting is active and not expired.