MAC Cosmetics - Counter Manager - Selfridges - 37.5 Hours

MAC; Manchester; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading cosmetics company is seeking a dynamic Store/Retail/Business Manager for their Selfridges location in Manchester. The role requires you to lead and inspire a team, achieve sales targets, and create engaging customer experiences. You will be responsible for operational excellence and play a key role in customer relationship management and team development. Previous retail management experience in a fast-paced environment is essential.

Benefits

Competitive industry salary

Commission scheme eligibility

Annual Leave & Family Leave

Product discount monthly credit spend allowance

Mental Health Wellbeing Initiatives

Extensive Training & Development offering

Qualifications

• Proven retail management experience in a beauty or fast-paced retail environment.
• Experience in setting sales targets and staff scheduling.
• Track record of leading and developing teams.

Responsibilities

• Lead and develop a team of Retail Artists to achieve sales and service targets.
• Create and execute business plans for customer retention.
• Manage retail operations including inventory and cash reconciliation.

Skills

Retail Management

Customer Service

Team Leadership

Sales Analysis

Inventory Management

Tools

Microsoft Office

Job description

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MAC Cosmetics - Counter Manager - Selfridges - 37.5 Hours, Manchester

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Client:

MAC

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fbdf16632990

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development, and helping them exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development, and helping them exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

Qualifications

About you

You will have:

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country