MAC Cosmetics - Counter Manager - Boots- 30 Hours

MAC; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading multinational company in the beauty industry seeks a Store/Retail/Business Manager to inspire and lead a dynamic team of Retail Artists. In this pivotal role, you will be responsible for driving sales, exceptional customer service, and operational excellence while creating a vibrant in-store experience focused on creativity and self-expression.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount/Staff Product Concession monthly credit spend allowance

Mental Health Wellbeing Initiatives

Extensive Training & development offering

Benefits platform with exclusive discounts and offers

Qualifications

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
• Experience setting sales and customer service targets, sales analysis and staff scheduling.
• Previous retail operations experience including inventory and facilities management and cash reconciliation.

Responsibilities

• Lead, coach and develop a team of Retail Artists to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting.
• Ensure development of team members and exceed KPIs.

Skills

Retail management

Customer service

Team leadership

Sales analysis

Microsoft Office

Job description

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Client:

MAC

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e16e483c4949

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.

Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development and allowing them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications

About you

You will have:

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country