MAC Cosmetics - Counter Manager - Boots- 30 Hours

MAC; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty retailer in Edinburgh seeks a Store/Retail/Business Manager to drive sales and customer experience. You will lead a team, execute strategic business plans, and ensure KPIs are met. Ideal candidates have experience in retail management and a passion for coaching. Competitive salary and benefits offered.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Extensive Training & Development offering

Qualifications

• Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment.
• Experience setting sales and customer service targets, sales analysis, and staff scheduling.
• Proven track record of leading, coaching, and developing a team to succeed.

Responsibilities

• Lead, coach, and develop a team of Retail Artists to achieve sales and service targets.
• Create and execute a business plan to recruit and retain customers.
• Bring the in-store experience of creativity to life.

Skills

Retail management experience

Setting sales targets

Team leadership

Customer relationship management

Proficient in Microsoft Office

Job description

Store/Retail/Business Manager

We are looking for a dynamic and inspirational Store/Retail/Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/Retail/Business Manager, your role will be to bring this in-store experience to life. The role also requires you to coach and inspire your team, ensuring their development and enabling them to exceed their KPIs, as well as your own.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

We are looking for a dynamic and inspirational Store/Retail/Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.

Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/Retail/Business Manager, your role will be to bring this in-store experience to life. The role also requires you to coach and inspire your team, ensuring their development and enabling them to exceed their KPIs, as well as your own.

Qualifications

About you

You will have:

• Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance; please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country