M&S Customer Service Assistant

OneRetail; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading High Street brand as an M&S Customer Services Assistant, contributing to the operations of food delivery, cafes, and more. This full-time role offers opportunities for career progression within a supportive company culture that values uniqueness and customer satisfaction.

Benefits

Competitive pay

Learning and development opportunities

Great perks

Qualifications

• Good communicator, able to confidently liaise with customers and colleagues.
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care.
• Able to undertake a range of manual cleaning duties.
• Enthusiastic individual with a passion for catering.

Responsibilities

• Serve customers across various food service areas including cafes and restaurants.
• Maintain cleanliness and readiness of customer areas.
• Stock food and beverage areas as required.

Skills

Communication

Customer care

Self-motivation

Flexibility

Enthusiasm

Job description

We're currently recruiting a dedicated M&S Customer Services Assistant to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week.

As a M&S Customer Services Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to M&S? Here's what you need to know before applying:

Your key responsibilities will include:

• Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Our ideal Customer Services Assist will:

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0207/86087001/52708570/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Visit this company’s hub to learn about their values, culture, and latest jobs.

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