M&E Solutions Professional

BT Group; Manchester; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

BT Group is seeking a skilled M&E Solutions Professional to join their team in Manchester, focusing on delivering innovative M&E projects across key infrastructures. To succeed in this role, candidates should have a strong foundation in network architecture and excel in stakeholder management while fostering a collaborative environment for continuous improvement.

Benefits

18 weeks equal family leave at full pay

Enhanced women’s health support

25 days annual leave (not including bank holidays)

24/7 private virtual GP appointments

World-class training and development opportunities

Qualifications

• Understanding of network and exchange architecture.
• Level of IT skills in MS Office 365, Power platform.
• Ability to forge relationships with technical teams.

Responsibilities

• Support the M&E Accommodation Team in delivering M&E projects.
• Manage performance and develop the team.
• Ensure compliance with health and safety standards.

Skills

Knowledge of BT’s core network

Stakeholder management

Strong communication skills

IT skills in MS Office 365

Commercial awareness

Job description

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M&E Solutions Professional

Unit: Networks

Location:

Deansgate, Manchester, United Kingdom

Salary: Competitive with great benefits

Recruiter: Luke Byrne

Hiring Manager: Rhys Wilson

Internal Closing Date: 30/6/25

We’re building the networks of the future. We stay one step ahead and respond to our customers’ ever-changing needs. Our network supports 5G, Internet, Mobile voice and Data, Television, and Voice services for BT and other Suppliers. Leading a detailed planning team who deliver network power, space, and cooling solutions turning them into detailed specifications for enablement of network delivery and integration. Removes roadblocks for the team to help the team work efficiently and effectively. Manages customer and stakeholder expectations and relative business priorities across the entire team to ensure designs are delivered to meet business priority at optimum cost.
This role is to support the effective delivery of all scale projects within BT Telephone Exchanges, Data Centres or Core Mobile Sites.

You will help develop the team, manage performance, best practices and ensure effective delivery for BT and our customers.

You will help lead innovation, introduction of new tools, introduction of new system or system improvements, support the introduction of new systems, processes and equipment and help support the M&E Accommodation team.

This role is hybrid & can be based in one of the following offices: Birmingham, Bristol, London, Manchester, Glasgow, Belfast

What you’ll be doing

-Supporting the M&E Accommodation Team designing and delivering M&E delivery projects across the full BT portfolio- BT Telephone Exchanges, Data Centres and Core Mobile Sites
-Support the introduction of new systems, processes and equipment. You will work closely with the System development team, supporting from a delivery requirement aspect, fine tuning the solutions to suit delivery and customer requirements.
-Responsible for developing and issuing Guidance Briefings for introduction of new processes, tools, systems, new customer requirements or any changes with BT Policy that may impact our delivery.
-You will work closely with the M&E Architecture, capacity management and Accommodation planning teams, supporting our customers and stakeholdersAbility to challenge suppliers, team members and peers on site solutions where applicable
-You will become the go- to within the delivery team for technical and process support
-Highlight any Best Practice or improvements to ensure continued improvement
-Ensure all M&E solutions and developments are delivered efficeintly, with stakeholder engagement throughout design, testing and deployment.
-Support the team with development and coaching
-Ensure H&S compliance at all times- complete all required H&S checks and assurance
-Ability to make business critical decisions that benefits BT
-Track and report Operational costs of system developments

Prioritise H&S – To have regard for health and safety, his/her job license and skills as agreed with line manager.
Delivers work with full regard of H&S aspects. Carries out on-site risk assessments giving careful consideration to any
hazards before starting work and as the work progresses. Inform manager and record near misses/incidents. Is
comfortable challenging and asking others to display their ID passes when on BT premises. Complies with all ISO Audit
Requirements, including 14001 and 45001.

Skills and Experience

-Knowledge and understanding of BT’s core network and exchange architecture
-Application development understanding
-Strong level of IT skills in MS Office 365, Power platform.
-Stakeholder management
-Strong communications skills, verbal and written
-Able to forge relationships with planning manager peers, matrix direct reports and the wider technical community
-Ability to influence and resolve conflicts of prioritisation within the business
-Commercial awareness
-Ability to support, coach and develop the wider team in IT skills
-Ability to manage performance effectively

• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.