M&E Sales Coordinator

Village Hotels - Cheadle; Stoke-on-Trent; On-site; GBP 22,000 - 27,000; Full time

Job summary

Village Hotels - Cheadle is seeking a Meeting & Event Sales Coordinator to deliver exceptional hospitality and exceed guest expectations. This role focuses on managing meetings, events, and groups, with responsibilities including handling enquiries and promoting services. Join a team that values individuality and fun while reaping benefits like health memberships and discounts on stays.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

50% discount on Food and Drink

Training programs including Rising Stars

Mental health support and well-being programs

Enhanced maternity and paternity benefits

Company Pension and Life Insurance

Qualifications

• Strong team player willing to assist wherever needed.
• Ability to understand guest needs and conduct show-arounds.

Responsibilities

• Handle enquiries, finalize event details, billing, and record-keeping.
• Identify new leads and convert enquiries into memberships.
• Impress customers with excellent service and grow the customer base.

Skills

Commercial acumen

Attention to detail

Imaginative thinking

Job description

As our Meeting & Event Sales Coordinator, you will understand what it means to deliver amazing hospitality and thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling enquiries, finalizing event details, billing, and record-keeping.

In some hotels, we have launched V Works, our co-working business centre. Can you sell the idea of a collaborative working space? You will impress customers with excellent service and grow our customer base by identifying new leads and converting enquiries into memberships. A great personality and passion for sales will help you offer excellent options to guests while ensuring hotel profitability.

You should be highly attentive with consistent standards and possess a can-do attitude. Teamwork is essential; you should be a strong team player willing to assist wherever needed.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, you will be key in delivering service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 annually.
• Discounts on overnight stays at Village Hotels from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 with breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount in our Starbucks stores.
• Excellent training, including Rising Stars and Talent Academy programs.
• Mobile Gaming training platform for diverse learning.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being programs, mental health support, and mental health days.
• Financial wellbeing support via Wagestream.
• Employee Assistance Programme for support and counselling.
• A fun, inclusive work environment with team events.
• Reward and Recognition schemes, milestone rewards, and anniversary gifts.
• Electric car salary sacrifice scheme.
• Your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days celebrating employees and communities.
• Enhanced maternity and paternity benefits.
• Company Pension and Life Insurance.

*Terms & Conditions apply based on your contract.

What we need from you:

• Be imaginative, identify new business, and stay aware of local developments and competitors.
• Attention to detail for contracts and quotes.
• Ability to understand guest needs, conduct show-arounds, and promote services.
• Strong commercial acumen to manage staffing and drive conversions.

Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info.

Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.

Created on 16/07/2025 by TN, United Kingdom.