M&E Quality Manager

James Lewis Recruitment; Greater London; On-site; GBP 65,000 - 101,000; Full time

Job summary

James Lewis Recruitment is seeking an experienced M&E Quality Manager to own quality across a multi-site portfolio in London, Kent and Surrey. The role focuses on setting standards, driving right-first-time delivery and ensuring documentation, inspections and sign-offs meet scrutiny.

You will lead ITPs, audits and NCR processes, review subcontractor RAMS, and support commissioning and handover, traveling across sites as needed.

Qualifications

• Proven experience leading M&E quality on mechanical and electrical or MEP projects.
• Strong knowledge of ISO 9001 and on-site application.
• Experience managing ITPs, audits, inspections and NCR processes.

Responsibilities

• Develop and maintain the M&E quality management plan across live sites in London, Kent and Surrey.
• Own the ITP process: prepare, issue and track plans for mechanical and electrical works.
• Conduct site audits to verify compliance with design, specs and British Standards.
• Manage NCRs from raise to close-out with site teams and subcontractors.
• Review subcontractor quality documentation, method statements and RAMS.
• Support commissioning and handover with O&M manuals and test certificates.
• Chair quality meetings with site teams, client representatives and subcontractors across the region.
• Coach site management on quality standards and documentation requirements.

Skills

Quality management

Site auditing

NCR handling

Communication

Job description

M&E Quality Manager

London, Kent & Surrey | Multi-site / MEP | Contract

£ per day (depending on experience)

Our client is a well-regarded M&E specialist with a strong track record delivering complex refurbishment and new-build projects. They run structured delivery teams with clear reporting lines and solid on-site support, and they're now looking for an experienced M&E Quality Manager to own quality across a portfolio of live sites in London, Kent and Surrey.

You’ll be the quality lead across the region — setting the standard, driving right-first-time delivery, and making sure every site's documentation, inspections and sign-offs stand up to scrutiny.

What you’ll be doing

• Develop, implement and maintain the M&E quality management plan across multiple live sites in London, Kent and Surrey.
• Own the ITP process: preparing, issuing and tracking Inspection & Test Plans for mechanical and electrical works.
• Carry out regular site audits and inspections, ensuring installations meet design intent, specification and British Standards.
• Manage non-conformance reports (NCRs) from raise through to close-out, working with site teams and subcontractors to resolve root causes.
• Review and approve subcontractor quality documentation, method statements and RAMS for compliance.
• Support commissioning and handover, ensuring O&M manuals, as-built drawings and test certificates meet the required standard.
• Chair and coordinate quality meetings with site teams, client representatives and subcontractors across the region.
• Coach and upskill site management teams on quality standards, right-first-time principles and documentation requirements.

What you’ll need

• Proven experience as an M&E Quality Manager / Quality Manager on mechanical and electrical or MEP projects.
• Strong working knowledge of quality management systems (ISO 9001) and their practical application on site.
• Experience preparing and managing ITPs, audits, inspections and non-conformance processes.
• A background with a Main Contractor, M&E Contractor or specialist MEP subcontractor.
• Confident communicator, comfortable holding site teams and subcontractors to account on quality standards.
• Willingness and ability to travel regularly between sites across London, Kent and Surrey.
• Able to pass relevant security / vetting requirements where sites fall within secure or controlled-access environments.

Why this role

This is a regional quality lead role with real influence — you’ll set the bar across multiple live sites rather than being confined to one, working closely with site management and client teams to make sure quality never slips.