M&E Ops Team Leader

Village Hotels; Maidstone; On-site; GBP 24,000 - 30,000; Full time

Job summary

Village Hotels is looking for a Meetings and Events Team Leader to ensure successful events, overseeing team performance and guest satisfaction. This role requires an energetic, proactive individual with a knack for problem-solving and teamwork. Join a fun and inclusive environment where you can grow and thrive.

Benefits

Complimentary Health and Wellness Membership

Discounted overnight stays

50% off Food and Drink

30% discount in Starbucks stores

Excellent training and development programs

Mental health support programs

Flexible working hours

Employee Assistance Programme

Company Pension scheme

Life Insurance

Qualifications

• Outgoing and energetic personality.
• Ability to motivate and engage others.
• Proactive in problem solving.

Responsibilities

• Ensure tasks meet guest expectations.
• Collaborate with other departments.
• Manage events smoothly in a fast-paced environment.

Skills

Problem Solving

Team Collaboration

Attention to Detail

Job description

Know how to party? Then we want you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes and weddings to sell-out tribute nights. Village Hotel Club is where it’s at. Our Meetings and Events Team Leaders are responsible for ensuring everything runs smoothly, checking that your team has completed their tasks to a standard that meets our guests' expectations. This is a fast-paced role requiring quick thinking and problem-solving skills, so we need a proactive and confident individual.

Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative training using our Mobile Gaming platform.
• Discounts and cashback offers on various High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, along with monthly well-being programs to support mental health.
• Mental health first aiders and up to 2 mental health days per year.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, including anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Various BIG People Days celebrating our employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• Terms and conditions apply based on your contract.

What we need from you:

• A bubbly, outgoing, and energetic personality.
• The ability to motivate and engage others.
• A proactive problem solver.
• A team player who can collaborate with other departments.
• A keen eye for detail.

Come and be part of something new and special — Work, Grow & Play the Village Way!