M&E Operations Assistant Manager

Village Hotels; Greater Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Greater Manchester seeks a Sales Manager to inspire and motivate a team, develop new business, and enhance customer service. Ideal candidates will demonstrate strong commercial acumen and have a keen eye for detail, ensuring accurate contracts and maximizing bookings. Enjoy competitive pay, excellent training, and a supportive work environment.

Benefits

Competitive pay

Free leisure club membership

30% discount on overnight stays

Up to 40% discount on food and drink

Health & Wellbeing platform

Qualifications

• Inspire and motivate your team to excel in securing bookings.
• Identify new business opportunities and be aware of local developments.
• Be detail-oriented, ensuring contracts and quotes are issued correctly.
• Conduct show-arounds and promote all services offered.

Responsibilities

• Deliver hotel sales strategy with exceptional customer service.
• Recruit and train team members.
• Manage profit margins and enhance guest options.

Skills

Team motivation

Business development

Attention to detail

Strong commercial acumen

Job description

Birthday to Bar Mitzvah, Wedding of the year to working lunch, Village Hotel Clubs have the perfect space to celebrate in style or impress your colleagues and customers. Our flexible spaces and packages cater for all types of clients and guests.

Our Meeting and Sales Managers motivate and inspire their sales team, allowing them to successfully deliver the hotel sales strategy, wow our customers with fantastic service, and grow our customer base by identifying new leads and converting inquiries to bookings. You will recruit, train, and ensure that we are always offering great options for guests whilst ensuring profitability for the hotel.

Work it, Live it, Love it! Here at Village Hotel Club we are all about embracing personality, individualism, and fun. Forget stuffy hotels built around formality, pomp, and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With 30 fabulous hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as…

• Competitive pay
• Free leisure club membership
• 30% discount on all overnight stays at Village Hotels
• Up to 40% discount on food and drink at any Village Hotel
• Excellent training and development
• Health & Wellbeing platform
• Discounts and cashback offers on many high street brands
• A fun, supportive, and inclusive work environment

But what we need from you…

• Inspire and motivate your team, encouraging them to excel in securing bookings and maximising this key revenue stream
• Be imaginative, identify new business, and be aware of local developments and competitors
• Play a key role in designing and delivering the sales activity plan
• A good eye for detail, ensuring contracts and quotes are issued correctly
• Ability to understand guests' needs, conduct show-arounds, and promote all the services we have to offer
• Demonstrate strong commercial acumen ensuring that staffing levels are appropriate to drive conversion

Come and be part of something new & something special - Work It, Live It, and Love It with Village Hotel Club!