Luxury Travel Expert (4 Days/Week)

Kuoni; Dartford; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Pension

Staff travel discounts

EAP

Job summary

Kuoni is seeking a Personal Travel Expert for our Bluewater store, working 4 days a week. You will guide customers through luxury holiday design, manage the full journey from enquiry to booking, and expand the Kuoni experience with tailored options and third-party products.

You’ll join a team that values exceptional service, ongoing training, and career progression within a vibrant retail travel environment. Weekend shifts are included, with store hours from 10am–6pm (Mon–Sat) and 11am–6pm (Sun).

Qualifications

• Passion for travel with hands-on experience of long-haul destinations.
• Proven sales experience in a retail environment.
• Knowledge of designing tailor-made holidays and third-party products.

Responsibilities

• Sell worldwide holidays and own the customer journey from enquiry to post-travel follow-up.
• Deliver a personalised service to inspire and create exciting holidays.
• Meet monthly sales targets and build relationships with brands and suppliers.
• Liaise with customers to design and tailor holidays to their tastes and budget.

Skills

Travel sales experience

Customer service excellence

Destination knowledge

Retail sales

Booking systems

Job description

Kuoni is seeking a Personal Travel Expert for our Bluewater store, working 4 days a week. You will guide customers through luxury holiday design, manage the full journey from enquiry to booking, and expand the Kuoni experience with tailored options and third-party products.

You’ll join a team that values exceptional service, ongoing training, and career progression within a vibrant retail travel environment. Weekend shifts are included, with store hours from 10am–6pm (Mon–Sat) and 11am–6pm (Sun).