Luxury Store Manager — Brand & Customer Experience

Tory Burch; Bicester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Executive coaching on-demand

Job summary

Tory Burch is seeking a Store Manager for a high-end experience in the UK. You will lead a dynamic team to deliver transformational customer service, maintain brand standards, and drive sales in a fast-paced environment.

The role requires 2-4 years of leadership experience in retail, strong clienteling, and the ability to manage store operations, inventory, and team performance with a passion for Tory Burch’s aesthetic and values.

Qualifications

• 2-4 years in a high-volume retail leadership role.
• Strong selling and customer relations experience.
• Ability to lift 30 lbs and stand for long periods.

Responsibilities

• Lead by example and model company values.
• Manage store communications with GM/AGM and cascade key information.
• Ensure high levels of customer service through product knowledge and ownership.
• Drive sales and achieve sales plans and personal goals.
• Oversee opening/closing procedures and POS transactions.

Skills

Leadership

Sales skills

Customer service

Team management

Tools

POS systems

Inventory mgmt

Job description

Tory Burch is seeking a Store Manager for a high-end experience in the UK. You will lead a dynamic team to deliver transformational customer service, maintain brand standards, and drive sales in a fast-paced environment.

The role requires 2-4 years of leadership experience in retail, strong clienteling, and the ability to manage store operations, inventory, and team performance with a passion for Tory Burch’s aesthetic and values.