Luxury Store Lead & Sales Coach

Kurt Geiger; Greater London; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Generous bonus structure

Pension Scheme

Employee discounts

Job summary

Kurt Geiger is seeking an experienced Store Manager in Greater London to lead a high-performing retail team at our luxury footwear brand flagship. You will drive store sales, uphold brand standards and ensure exceptional customer service across all shifts.

Responsibilities include staffing, scheduling, coaching, achieving KPIs, and maintaining flawless visual presentation in line with Kurt Geiger guidelines.

Qualifications

• Previous retail management experience.
• Background with a fashion-forward footwear, accessory or fashion brand.
• To be a customer service ambassador.
• Proven ability to drive sales and team working to KPI's.
• To be immaculately presented and representative of our luxury/fashion forward brand in every way.

Responsibilities

• Ensure customer service is of the highest standards at all times.
• Be a role model for your team and with your own service standards.
• Ensure store and company sales targets, operations goals, policies and procedures are met and maintained.
• Actively liaise, communicate and develop good relations with your team and Senior Management.
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development.
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns.
• Rota your team effectively and ensure optimum cover during peak trading periods.
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards.
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines.

Skills

Retail management

Customer service

Team leadership

Job description

Kurt Geiger is seeking an experienced Store Manager in Greater London to lead a high-performing retail team at our luxury footwear brand flagship. You will drive store sales, uphold brand standards and ensure exceptional customer service across all shifts.

Responsibilities include staffing, scheduling, coaching, achieving KPIs, and maintaining flawless visual presentation in line with Kurt Geiger guidelines.