Luxury Stockroom Lead — Ops & Replenishment

Burberry; Greater London; On-site; GBP 30,000 - 46,000; Full time

Job summary

Burberry is seeking a Stockroom Manager to lead the back-of-house operations at the Bond Street store in London. You will guide a small stockroom team, ensuring stock moves smoothly from deliveries to replenishment while supporting client-facing teams with accurate stock availability and a premium shopping experience.

Responsibilities include coordinating stock flow, overseeing aftersales and alterations, and partnering with store leadership on loss prevention and safety.

Qualifications

• Previous stockroom or back-of-house experience within a fast-paced premium or luxury retail environment.
• Experience leading and developing a small team, with the ability to organise resources and set clear priorities.
• Strong stock management knowledge, including deliveries, replenishment, transfers, dispatches, inventory and omnichannel activity.

Responsibilities

• Lead, coach and develop a small stockroom team, effectively managing resources and priorities to deliver strong operational standards and support the wider store.
• Own the day-to-day stockroom operation, optimising space, stock organisation and stock movement to maximise productivity, accuracy and availability.
• Manage deliveries, dispatches, omnichannel activity, stock pull-back and front-of-house replenishment, ensuring product and non-stock items are available when required.
• Oversee aftersales operations, including alterations, repairs and personalisation, coordinating with on-site tailors and external partners.
• Partner with the Store Manager, Retail Standards and Operations teams across stock loss, asset and profit protection, facilities, maintenance, Health & Safety and store procedures.
• Maintain strong stock control and operational processes, identifying opportunities to improve efficiency, reduce shrinkage and support store performance.

Skills

Stockroom management

Team leadership

Inventory control

Store operations

Omnichannel stock

Job description

Burberry is seeking a Stockroom Manager to lead the back-of-house operations at the Bond Street store in London. You will guide a small stockroom team, ensuring stock moves smoothly from deliveries to replenishment while supporting client-facing teams with accurate stock availability and a premium shopping experience.

Responsibilities include coordinating stock flow, overseeing aftersales and alterations, and partnering with store leadership on loss prevention and safety.